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AuthorPosts
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July 5, 2018 at 5:21 pm #981670
I just found out that when open our website with IE browser, some pages don’t display correct, you can check how mess the page it is here: https://www.linortek.com/store/
Is there any settings I can do to fix this issue?
Thanks!July 5, 2018 at 7:25 pm #981701Anybody has this problem? Any advice will be greatly appreciated.
July 5, 2018 at 11:21 pm #981772good day,
I looked at the page you linked to, looks the same on IE an FF.
regardsJuly 6, 2018 at 9:08 am #981917July 6, 2018 at 3:17 pm #982091Thanks to all for your response. Actually one of our customer called yesterday and told us that our store page was a mess when he used IE browser, then we found out that issue from my computer. My IE version is Version: 11.0.9600.18762.
Here is the screenshot when using IE browser:
, and here is the screenshot when using Chrome browser: 
Thanks!July 6, 2018 at 3:25 pm #982097The images didn’t attached right above,
IE browser: http://i68.tinypic.com/j5w57s.jpg
Chrome browser: http://i67.tinypic.com/6huag7.jpg-
This reply was modified 7 years, 4 months ago by
Linortek.
July 7, 2018 at 1:33 pm #982444Hi,
Thank you for the screenshots, was there any custom code or plugins added to the site recently which might have caused a conflict?
To find which plugin is causing the conflict please follow these steps:
1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
Vinay -
This reply was modified 7 years, 4 months ago by
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