Viewing 10 posts - 1 through 10 (of 10 total)
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  • July 2, 2018 at 11:22 am #980048
    cipriana

    Hi, I´ve updated to Enfold 4.4 from Enfold 4.2 and I get this error
    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /homepages/24/d670851610/htdocs/clickandbuilds/ElTrampolin/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /homepages/24/d670851610/htdocs/clickandbuilds/ElTrampolin/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

    Do you know what should I do in order not to have this error?

    Thanks!

    July 4, 2018 at 3:10 am #980869
    Ismael

    Hey cipriana,

    Thank you for using Enfold.

    Did you update the theme via FTP? Please remove the config-templatebuilder > aviashortcodes folder completely and then replace it with the latest one.

    Best regards,
    Ismael

    July 4, 2018 at 8:42 am #980996
    cipriana

    Hi, do you mean I should remove the config-templatebuilder > aviashortcodes folder from the OLD VERSION? And then replace all the enfold folder with the new one?
    thanks

    July 4, 2018 at 9:49 am #981030
    cipriana

    Hi, help please!!, I have done what you told me and now there are things wrong in my web. Some things are now shown.
    I need to go back to enfold 4.2.2 Could you sen me that please??

    July 4, 2018 at 10:43 am #981058
    Yigit

    Hi,

    Please post FTP and WP admin logins here privately so we can fix the issue for you.
    Deleting the theme and re-installing it should help :)

    Best regards,
    Yigit

    July 4, 2018 at 1:21 pm #981163
    cipriana

    I have gone back to previous enfold version so my web is active.
    Could you upload last enfold version without broking the web?

    I send you my admin logins.

    Thanks!!

    July 4, 2018 at 1:33 pm #981171
    Yigit

    Hey,

    I switched to default theme and then deleted Enfold in Appearance > Themes and re-installed it and then activated your child theme. Please review your website.

    Best regards,
    Yigit

    July 4, 2018 at 2:04 pm #981199
    cipriana

    thank you but in mobile it is not good.
    I had to go back to version 4.2 since it was good in desktop but not in mobiles and my client was a little nervous.

    Thanks!

    • This reply was modified 6 years, 5 months ago by cipriana.
    July 5, 2018 at 12:12 pm #981552
    Ismael

    Hi,

    Thank you for the update. What are the mobile issues? Please be more specific and don’t go back to the old version because we need to check the site for errors. Let us know when the site is updated to version 4.4.1.

    You should create a development or a staging site to keep the production site live during an update.

    Best regards,
    Ismael

    July 5, 2018 at 12:15 pm #981553
    cipriana

    Ok, I´ll tell you.
    Thanks

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