Viewing 10 posts - 1 through 10 (of 10 total)
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  • June 29, 2018 at 4:14 pm #979402
    vivelia

    Hi guys having an issue with switching from text to visual or other way arround, if I added img in there src of the image will go away each time I switch within it. Can someone help out?

    June 30, 2018 at 4:29 am #979518
    Vinay

    Hey vivelia,

    Sorry, this issue is bothering you. Does this happen on saved pages? Please let us know the exacts steps and settings so we can try to reproduce this issue.

    Best regards,
    Vinay

    July 2, 2018 at 6:05 pm #980182
    vivelia

    well it happens no matter if page is saved or not, it always removes img src when changed from text to visual or from text to visual and back.

    Adding img src to any of the text boxes (including content slider) removes src from images but keeps classes intact.

    July 3, 2018 at 1:56 am #980343
    Vinay

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    July 4, 2018 at 10:47 am #981063
    vivelia
    This reply has been marked as private.
    July 4, 2018 at 10:49 am #981065
    vivelia
    This reply has been marked as private.
    July 5, 2018 at 9:24 pm #981742
    Dude

    Hi,

    I tried to reproduce the issue and switched the editors several times, then saved the page and check the revision comparison ( https://vivelia.de/wp-admin/revision.php?revision=52068 ) but could not find any removed src attributes. 

    I suspect your browser or a browser extension might cause this issue. If not please try to deactivate all wordpress plugins and check if the problem still exists. 

    Best regards,
    Dude

    July 6, 2018 at 2:02 am #981789
    vivelia

    Hi I think what you did is switch from default editor to advanced layout editor.
    That is not the issue, the issue is there ONLY when switching from text editor This is what I mean to visual editor and other way arround. Also it is not just src of images, it is also links of any link

    • This reply was modified 6 years, 3 months ago by vivelia.
    July 6, 2018 at 2:10 am #981792
    vivelia

    But nevermind I think I found solution in any case..

    July 6, 2018 at 6:59 pm #982183
    Victoria

    Hi vivelia,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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