Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 28, 2018 at 8:29 am #978785
    guidocortez

    Hello Team,
    We are having an issue with Image uploading. It gives an http error while uploading our Banner images. We are trying to upload an image of resolution 1920px x 1440px but we are getting an error everytime. We increased memory limit.
    One of our users who has an editor role is facing the ‘Maximum execution time of 30 seconds..’ error everytime while uploading that image.
    We also tried by editing our .htaccess file with this : SetEnv MAGICK_THREAD_LIMIT 1 but still no positive results.

    Also, installed the “WP Maximum Time exceeded plugin” with negative results.

    Kindly get back with the fix of this.
    Thanks

    • This topic was modified 6 years, 3 months ago by guidocortez.
    June 29, 2018 at 1:42 pm #979363
    Ismael

    Hey guidocortez,

    Thank you for using Enfold.

    Have you tried to increase the maximum execution time limit? Please provide the site url and include the login credentials so that we can check the dashboard.

    Best regards,
    Ismael

    June 29, 2018 at 2:23 pm #979374
    guidocortez

    Hello Ismael,
    Yes, I believe we have tried that too.
    I am sharing our credentials.

    Thanks in advance!
    Regards
    P.S- Kindly be careful as we have already progressed good enough with our existing works. :)

    July 2, 2018 at 5:48 am #979936
    Ismael

    Hi,

    Thanks for the update.

    What is the image format? I managed to upload a large jpeg image without encountering the said issue. (see private field)

    Best regards,
    Ismael

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