Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 25, 2018 at 12:17 am #977252
    coeval

    Hey guys,

    I have two problem, that maybe relate to each other.

    1. I create for all my clients password-protected galleries, so that they can choose there favorite images.
    from our shoot. Today one of my clients contacted me and told me that the password isn’t working.
    When they click to enter the gallery the page refreshes and they have to type in their password again.
    I checked it at home and had “randomly” the same problem.
    On my macbook with the latest safari version or on my iMac with firefox, as well as on my iPhone with google Chrome I had no problems to see the gallery, but on my Computer with firefox and on my Macbook with Google Chrome I had the same issues as my client.
    Do you have any clue why on some devices and some browsers the issues appear? Or how to fix it?

    2. Since a month I (as well randomly) get error messages, while I’m editing my WordPress site.
    For example when I try to reload the page or when I want to save my latest changes, as well as when I press any other buttons (f.e. switching to my dashboard or entering my admin password).
    Sometimes it works flawlessly and sometimes the following messages appear and I have to refresh over and over again to come back to my workspace.

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20480 bytes) in /www/htdocs/w0176f0e/coeval/wp-includes/pomo/translations.php on line 95

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20480 bytes) in /www/htdocs/w0176f0e/coeval/wp-includes/plugin.php on line 449

    Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 8192 bytes) in /www/htdocs/w0176f0e/coeval/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php on line 1941

    (These are just examples, I had other similar errors in other paths & lines as well.)

    Do you know what they mean or how I can solve these?
    (Sorry for being such a newbie) :)

    Thanks a lot
    Danny

    June 25, 2018 at 2:36 am #977288
    Ismael

    Hey coeval,

    Thank you for using Enfold.

    1.) How did you create the galleries and set the password for each?

    2.) You have to increase the default memory limit to at least 128M or higher. Please ask your hosting provider or add the following code in the .htaccess file.

    define( 'WP_MEMORY_LIMIT', '256M' );

    Best regards,
    Ismael

    June 25, 2018 at 9:28 am #977346
    coeval

    1) I use a plugin to duplicate pages, so that I don’t have to build each client-gallery/page from the start.
    On the individual pages I just use a simple heading and a masonry gallery for the pictures.
    After I changed all the content in my duplicated page, I set the page visibility from public or private to password protected,
    set the password I gave my clients and save the changes.

    I never had problems with that since yesterday.
    The only things I changed in the meantime were to add a cookie notice to my whole website and to change from http to https.

    June 25, 2018 at 12:41 pm #977413
    Victoria

    Hi coeval,

    I am able to see the password-protected page in Chrome, Safari and in Firefox on a Mac.

    The page is not loaded over https and FF gives the notice, but loads the page just fine.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.