Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 9, 2018 at 1:24 pm #970398
    ebroarl

    I have an issue when I upload an image in the middle section of a page see sreenshots (the first is clear and the second isn’t clear).
    1) https://prnt.sc/jswdzt
    2) https://prnt.sc/jswe7z
    Which is the correct image size and resolution of the photos?
    I downloaded the wine picture and I found 240 ppi and 1649 x 1212 pixel dimension.
    I try to do the same, but the results isn’t good enough.
    How can i fix the problem?

    Thanks

    June 10, 2018 at 7:37 am #970642
    Rikard

    Hey ebroarl,

    When adding the image to the Color Section from the media library, you will get an option to select the resolution on the right hand side of the screen in the media library. Did you make sure that the proper resolution is selected there? If that is not the problem then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    June 10, 2018 at 9:42 am #970695
    ebroarl

    Thanks Rikard it works

    Best Regards

    June 11, 2018 at 7:51 am #970959
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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