Cannot read property 'postMessage' of undefined - Support | Kriesi.at

Viewing 12 posts - 1 through 12 (of 12 total)

Author

Posts
June 8, 2018 at 1:03 am #969890
jymuk
Participant
Hi guys,
I have just updated to the latest enfold version 4.4.1 on my site. Now my vimeo video in the Easy Slider isn’t playing anymore.
I get the following error in console:
```
Uncaught TypeError: Cannot read property 'postMessage' of undefined
    at g (slideshow-video.js?ver=4.9.6:527)
    at init.api (slideshow-video.js?ver=4.9.6:528)
    at $.AviaVideoAPI._vimeo_unmute (slideshow-video.js?ver=4.9.6:390)
    at $.AviaVideoAPI.api (slideshow-video.js?ver=4.9.6:307)
    at $.AviaVideoAPI._bindEvents (slideshow-video.js?ver=4.9.6:272)
    at HTMLLIElement.<anonymous> (slideshow-video.js?ver=4.9.6:178)
    at HTMLLIElement.dispatch (jquery.js?ver=1.12.4:3)
    at HTMLLIElement.r.handle (jquery.js?ver=1.12.4:3)
    at Object.trigger (jquery.js?ver=1.12.4:3)
    at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
```
June 9, 2018 at 6:25 am #970280

Rikard
Keymaster

Hey jymuk,

Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 12, 2018 at 6:29 am #971541

jymuk
Participant

No worry, I got it working again. I had to use http for the video url instead of https.

What about the fallback image on mobile devices. Do I need to set a minimum height so it doesn’t shrink the slide on which it is shown? Check the frontpage of the following site on your mobile to see the behaviour I am experiencing.

June 14, 2018 at 12:56 am #972555

Ismael
Moderator

Hi,

Thanks for the update.

The slider container should inherit the height of the tallest slide so you don’t have to apply a minimum height. What do you see on your end? Please provide a screenshot on imgur or dropbox.

Best regards,
Ismael

June 16, 2018 at 1:33 pm #973587

jymuk
Participant

I think it is easy to see if you use a mobile and browse to the frontpage of the website I have provider. The slider is the first thing you’ll see and the video is on the third slide. But you can find a screenshot as well at the following link:

June 16, 2018 at 4:16 pm #973622

Mike
Moderator

Hi,
Can you please include a admin login in the private content area so we can take a closer look at your fallback image issue.

Best regards,
Mike

June 16, 2018 at 5:19 pm #973647

jymuk
Participant

Her is the an admin login:

June 16, 2018 at 8:50 pm #973748
Mike
Moderator
Hi,
I added this to your Enfold Theme Options > General Styling > Quick CSS field
```
@media only screen and (max-width: 767px) { 
a.avia-slide-wrap {
    min-height: 178px !important; 
    height: 178px !important; 
    background-size: contain !important; 
}
}
```
Please clear your browser cache and check.

Best regards,
Mike
June 16, 2018 at 9:50 pm #973762

jymuk
Participant

Hi Mike,
It’s not really working well. The slide is getting bigger and I can see [object object] in the top left corner. And on my ipad it has no effect at all. Am I the only one having the issue?
Check the following screenshot:

June 16, 2018 at 10:22 pm #973770

Mike
Moderator

Hi,
I found the correct fix now, please re-check.

Best regards,
Mike

June 16, 2018 at 10:51 pm #973781

jymuk
Participant

Thanks for your help. It is working now.
Is the fix gonna be available in the next version maybe?

June 17, 2018 at 12:38 pm #973874

Mike
Moderator

Hi,
Yes it will, Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike
Author

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