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  • #968115

    Hi,

    I’m using the fullscreen slider as header on my homepage. Usually it is possible to change the header text size and caption size within the element. This also worked some days ago. Now I’m using Google Fonts for my website and can’t change the caption size anymore. If I change the size for the header text it works. If I want to change the size for the caption nothing happens. No matter which size I choose – nothing happens. Always the template default size is used instead.

    Can anyone help?

    #968283

    Hey MrJoscha,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Vinay

    #968738

    Hi Vinay,

    please find the link for the temporary account in the private content.

    #970925

    Hi,

    I get a 503 error when I visit the site. Please contact your hosting provider for more info.

    Fehler 503
    Service nicht verfügbar
    Dieses Service ist momentan nicht verfügbar.
    Mögliche Ursachen für diese Fehlermeldung finden Sie in den easyname FAQ.

    Best Regards,
    Ismael

Viewing 4 posts - 1 through 4 (of 4 total)
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