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Viewing 30 posts - 1 through 30 (of 36 total)
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  • #968001

    Hi,

    This might seem like a silly question but I seriously can not figure out how to do this. Not necessarily an Enfold question but just a wordpress question. I want to insert a file in the media library but have that file have a custom URL so whenever you click on it, it will bring you to a certain page.

    Now I know you can easily do this in posts and pages when inserting media files, but I’m trying to figure out how to do this in the actual media library page.

    Is this even possible?

    Thanks

    #968490

    Hey BBM,

    Yes it’s possible, if you open the media attachment then you will see a link to Edit more details on the bottom right of the screen, you can edit the permalink for the media attachment there.

    Best regards,
    Rikard

    #968746
    This reply has been marked as private.
    #969961

    Hi,

    I’m not sure I understand what you mean now, the image will always have its own permalink, but that doesn’t necessarily mean that it’s always linked?

    Please try to explain a bit further and post links to where we can see the actual problem you are having.

    Best regards,
    Rikard

    #970164
    This reply has been marked as private.
    #970359

    Hi,

    Thanks for the feedback, though I think your will have to contact the plugin authors then. I think they should be able to help you to get the images linked?

    Best regards,
    Rikard

    #971304
    This reply has been marked as private.
    #971616

    Hi,

    Thanks for the feedback. I could see a few images on that page, not sure which one is the problem though? Maybe you could post a screenshot of the problem?

    Best regards,
    Rikard

    #971947
    This reply has been marked as private.
    #972201

    Hi BBM,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #972336
    This reply has been marked as private.
    #972838

    Hi BBM,

    I do not see any images added to the page. Where are they added?

    Could you please enable the Advanced Layout Builder debug mode. Here is how to do it:

    Best regards,
    Victoria

    #972956
    This reply has been marked as private.
    #973663

    Hi BBM,

    Best regards,
    Victoria

    #973896
    This reply has been marked as private.
    #973961

    Hi BBM,

    Oh, sorry, I thought you were using some media library management plugin.

    Best regards,
    Victoria

    #973977
    This reply has been marked as private.
    #974019

    Hi BBM,

    Do you have FTP access or cPanel? You need to log in there and check just as the regular folder. It can be also due to the use of those image plugins that you have.

    Best regards,
    Victoria

    #974033
    This reply has been marked as private.
    #974366

    Hi BBM,

    So you go to File Manager and look for the media folder.

    Best regards,
    Victoria

    #974376
    This reply has been marked as private.
    #974703

    Hi BBM,

    They show up multiple times because those are the different sizes generated by the WordPress, theme or your image plugins.

    Can you please deactivate the image plugins and see if the issue persists?
    Best regards,
    Victoria

    • This reply was modified 6 years, 4 months ago by Victoria.
    #974826
    This reply has been marked as private.
    #975312

    Hi BBM,

    I’ll ask my colleagues to have a look.

    Best regards,
    Victoria

    #975379
    This reply has been marked as private.
    #975771

    Hi,
    I see the on your page /open-houses/ the images are producing 404 errors, I tried to login with the link you posted earlier, but It must have expired, please post a new login link or include a admin login in the private content area so we can take a closer look.
    If I understand correctly from your earlier post these images show as gray boxes in your WordPress media folder, so please include a link to these two images via dropbox in the Private Content area.
    I really would like to see your file structure via ftp to investigate what happened, but I understand you might not know how to post this access, so please post your webhost cPanel login in the Private Content area, if you feel comfortable with that.
    (if you post this access, you won’t need to add the files to dropbox, as I can get them from your server)

    Best regards,
    Mike

    #975835
    This reply has been marked as private.
    #976078

    Hi,
    Thank you for the login, I found that your settings at “WordPress > Settings > Media >
    Store uploads in this folder” was incorrect causing your uploaded images to be stored in a folder that WordPress was not using. I corrected the setting and uploaded two new images and added them to your page.
    They show now, and I expect that you wont have any future issues.
    Please clear your browser cache and check.

    Best regards,
    Mike

    #976079

    Hi,
    While I was looking into your image issue I reviewed your other posts, and I believe that you wanted to have the image of the home to link to the realtor site.
    So I added the link to the column:
    2018-06-21_214254
    Feel free to remove if it is not what you wanted.

    Best regards,
    Mike

    #976379

    Mike,

    I can not thank you enough for all your help. You guys are amazing! I wonder how the photos ended up in a different folder? Strange.

    Again, I appreciate everything you have done immensely!

    Thank you!!!

Viewing 30 posts - 1 through 30 (of 36 total)
  • The topic ‘Media Library URLs’ is closed to new replies.