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  • June 5, 2018 at 5:28 pm #967330
    elenapoliti

    Hi, I just updated enfold to the last version but I realised that when I select the products in the second language (italian) the cart remains empty.

    I have no idea why this happened. Can you please give a look?

    I add account settings in the private section belo

    June 6, 2018 at 1:12 pm #967827
    elenapoliti

    I tried to restore the previous Enfold version but the problem remains. I also posted the problem to the WPML support forum. Actually what doesn’t work are the products with variations

    June 8, 2018 at 9:34 pm #970186
    Basilis

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

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