Full Layer slider not working since the last update of enfold - Support

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June 4, 2018 at 11:39 am #966464

Underkult
Participant

Hello,
The sliders of my website does’nt working since I’ve made the last update of enfold. All the sliders are made with LayerSlider.
It seems that all the slider have an height of 0px.
Can you help me to repair this ? My client want his website back as soon as possible.
But it’s weird because the slider of the homepage is still working perfectly
Thanks

Mr GUERRIER

June 5, 2018 at 7:52 am #967021

cbrssict
Participant

I have the same issue, not sure when is started I’m still running Enfold Version 4.3 which has Layerslider version 6.7.1.
Full screen sliders seem fine, others just display the shortcode.

June 5, 2018 at 8:58 pm #967477

Victoria
Inactive Moderator

Hi Underkult,

There is an error in JavaScript. You need to disable jQeury loading in the footer in the Theme options > Performance.

If you need further assistance please let us know.
Best regards,
Victoria

June 5, 2018 at 8:59 pm #967478

Victoria
Inactive Moderator

Hi cbrssict,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 6, 2018 at 9:35 am #967716

Underkult
Participant

Hello Victoria,
I disabled the jQuery loading in the footer but it changed nothing.
I will let you acces to the FTP so you can look deeper.
Thanks

June 7, 2018 at 12:49 am #968132

cbrssict
Participant

Thanks, I don’t have jQuery loading n the footer.

June 9, 2018 at 2:37 pm #970414

Victoria
Inactive Moderator

Hi Underkult,

Looks like there is an error in Layer Slider JavaScript. Did you update the theme via FTP to 4.4? Or by the regular update process?

Best regards,
Victoria

June 9, 2018 at 2:43 pm #970416

Victoria
Inactive Moderator

Hi cbrssict,

The Layer Slider, for now, has to be added via the Advanced Layout Builder element not by using the shortcode.

Best regards,
Victoria

June 21, 2018 at 7:58 am #975677

cbrssict
Participant

Is there a better solution to this issue yet? The advanced layer slider option is too limiting for me long term as it forces a full screen area and pushes sidebars down.

June 21, 2018 at 9:08 pm #975988

Victoria
Inactive Moderator

Hi cbrssict,

I’m running Enfold 4.4

And this is a page

It worked on my end.

You might want to update the theme to the latest version, which is 4.4.1.

Best regards,
Victoria

June 22, 2018 at 11:59 am #976279

Underkult
Participant

Hi Victoria,
I updated by the regular way.
Regards

June 25, 2018 at 3:26 am #977303

Ismael
Moderator

Hi,

Thanks for the update.

I can still see the same error in the console. Please try to disable the js > avia.js, header.php and footer.php file modifications in the child theme folder temporarily and then check the portfolio page again.

Best regards,
Ismael

June 25, 2018 at 3:38 am #977308

cbrssict
Participant

Thank you. Update 4.4.1 seems to have resolved the issue for me.

June 25, 2018 at 12:27 pm #977402

Victoria
Inactive Moderator

Hi cbrssict,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

June 25, 2018 at 12:29 pm #977403

Victoria
Inactive Moderator

Hi Underkult,

Is your issue resolved or is it still not working?

Best regards,
Victoria

June 25, 2018 at 2:35 pm #977499

Underkult
Participant

Hi Victoria and Ismael,
Sadly, my issue is still here, I tried as you explained to me to remove header, footer and avia files from my theme child but it did nothing… Have you got other solutions ? My client would like to have his website working back as soon as possible.
Thanks

June 29, 2018 at 9:40 am #979230

Underkult
Participant

Hello,
Could you help me to debug the website please ? It is broken for a long time now..
Thanks

July 2, 2018 at 12:25 am #979917

Ismael
Moderator

Hi,

How can we edit this portfolio item (see private field)? I can’t find it in the Portfolio Items panel.

Best regards,
Ismael

July 2, 2018 at 9:48 am #980027

Underkult
Participant

This reply has been marked as private.

July 3, 2018 at 4:25 am #980372

Ismael
Moderator

Hi,

Thanks for the update. I’m still not sure what causes the issue though. I do see this error in the console.

(index):310 Uncaught TypeError: $ is not a function
at HTMLDivElement. ((index):310)
at HTMLDivElement.dispatch (jquery.js?ver=1.12.4:3)
at HTMLDivElement.r.handle (jquery.js?ver=1.12.4:3)
at Object.trigger (jquery.js?ver=1.12.4:3)
at Object.a.event.trigger (jquery-migrate.min.js?ver=1.4.1:2)
at a.fn.init.triggerHandler (jquery.js?ver=1.12.4:3)
at Object.load (eval at (layerslider.kreaturamedia.jquery.js?ver=6.7.1:13), :1:165377)
at new t (eval at (layerslider.kreaturamedia.jquery.js?ver=6.7.1:13), :1:193805)
at HTMLDivElement.eval (eval at (layerslider.kreaturamedia.jquery.js?ver=6.7.1:13), :1:2060)
at Function.each (jquery.js?ver=1.12.4:2)

Did you modify any of theme files? I would like to check the child theme folder but the Appearance > Editor panel is not accessible. Please enable it.

Best regards,
Ismael

July 3, 2018 at 11:10 am #980493

Underkult
Participant

Hi Ismael,
I looked further into the website and the bug comes from a custom function I added to the Layer Slider.
Maybe could you tell me why it was working before and now it broke the website.. I sent you the function in Private Content.
Best Regard
Charles

July 4, 2018 at 2:26 am #980845

Ismael
Moderator

Hi,

It’s looking for the ID attribute or selector “#presentation_slider”. Where did you add that before?

Best regards,
Ismael

July 4, 2018 at 10:34 am #981051

Underkult
Participant

Hi Ismael,
This ID is integrated in the Layer Slider.
It is one of the small icons on the left of the slide.
The users can navigate through the slides with them.

Best Regards
Charles

July 5, 2018 at 11:34 am #981529

Ismael
Moderator

Hi,

The slider is already working when I check the portfolio item. How did you fix it? (see private field)

Best regards,
Ismael

July 9, 2018 at 3:38 pm #983143

Underkult
Participant

Hi Ismael,
I didn’t fix it, I just remove my custom function to make it work again. Now it works but I losed the functionality to change slide by scrolling on the mouse.

July 11, 2018 at 5:23 am #984022

Ismael
Moderator

Hi,

Thanks for the update.

This ID is integrated in the Layer Slider.

Where exactly did you integrate the “presentation_slider” ID attribute? I can’t find it in the slider options.

Best regards,
Ismael

July 11, 2018 at 9:00 am #984080

Underkult
Participant

Hi Ismael,
It is located on this url : http://www.candcfishing.fr/wp-admin/admin.php?page=layerslider&action=edit&id=2
I share you the screenshot : https://framapic.org/21X0YYoztbDP/ee6kzcmFac34.png
It is on a layer of the layerslider named “Fils de Pêche”.
It is a small icon on the left of the screen above four others icons.

Tell me if you want more explanations.
Best Regards
Charles

July 12, 2018 at 2:17 am #984410

Ismael
Moderator

Hi,

Thanks for the update.

Have you tried to add the script in the “sliderDidLoad” callback field? I think the issue is that the script is immediately executed even before the slider has fully loaded.

Best regards,
Ismael

July 13, 2018 at 8:26 am #985023

Underkult
Participant

Hi Ismael,
I tried to add it in “sliderDidLoad” but it renders the usual blank page.
Best Regards
Charles

July 16, 2018 at 2:28 am #985802
Ismael
Moderator
Hi,

Why are you adding the script to the “HAMECON” slider when the “presentation_slider” layer is in the “Fils de Pêche” slider? You should replace the “$” symbol with “lsjQuery”.
```
lsjQuery('#presentation_slider').attr('srcset','/wp-content/uploads/2017/12/presentation.png');
```
Best regards,
Ismael
Author

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