Hallo,
seit dem letzten Update lässt sich der Cookiehinweis nicht mehr schließen. Beim Klicken auf “Verstanden” sollte sich die Infobox schließen. Es passiert aber gar nichts. Die Infobox bleibt auf jeder Seite stehen.
Auch das Infofenster mit weiteren Infos zu den verwendeten Cokkies öffnet beim Klick auf den Button nicht!
Finde keine Lösung und erbitte eine kleine Hilfestellung. ;-)
Danke
Christian
Hi Mike,
unfortunately deactivating the sendinblue plugin did not help!
Best regards,
Christian
Hi Christian,
Thanks for the feedback. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.
Best regards,
Rikard
ok here…
Hi,
Thank you for the login, I first tested if deactivating your plugins would solved, and it seemed to have no change. This I tried re-saving your cookie options by placing a empty space in the cookie message which allowed the “save all changes” button to be clickable. This seems to have solved, I also tested your site the Firefox browser, and both buttons work correctly.
Please clear your browser cache and check.
Best regards,
Mike
Thanks, the problem has been solved
Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)
Best regards,
Mike