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  • May 25, 2018 at 6:40 pm #962334
    endregan

    Hi there,

    The icon tooltip feature doesn’t seem to be working for touch devices.

    I’ve tried looking for a solution to this one but all of the topics/answers on here were not helpful and didn’t resolve the situation.

    Testing on
    – iPad Pro 10.5″
    – iPhone 7

    I figured it may be a missing piece of code that enables touch devices or we’re missing something for that one?

    Thanks for your help!

    • This topic was modified 6 years, 5 months ago by endregan.
    May 27, 2018 at 5:00 pm #962824
    Victoria

    Hey endregan,

    Here is a thread for you to consider

    Image hotspots on mobile devices

    Best regards,
    Victoria

    May 27, 2018 at 6:59 pm #962862
    endregan

    Hi Victoria

    Thanks for getting back to me.

    @media only screen and (max-width: 767px) {
.responsive .av-mobile-fallback-active.avia-tooltip {
    visibility: visible;
}
}

    I tried implementing that code and it didn’t seem to make any difference. Implemented into child CSS

    Any other ideas? Were you able to login and take a look?

    May 30, 2018 at 10:31 am #964082
    Victoria

    Hi endregan,

    Looks like this code will not work in your case.

    https://kriesi.at/support/topic/tooltips-icons-loaction-and-tooltips-window-overflow-off-the-page/#post-482024
    You can try changing mouseenter to click here, but it will work like that everywhere.

    Best regards,
    Victoria

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