Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 23, 2018 at 2:51 pm #960829
    SwedenMeetx

    Hi
    On a website I recently set-up it seems the update function for the theme is not working have you any suggestions, please? Thanks

    May 24, 2018 at 5:09 am #961332
    Rikard

    Hey SwedenMeetx,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 26, 2018 at 5:57 pm #1014896
    room631

    Updating a the theme is now crashing my sites – help???

    September 26, 2018 at 6:20 pm #1014910
    Dude

    Hi!
    Please use ftp to update the theme. If you use ftp make sure to replace the entire theme folder. If you just overwrite the existing files you’ll get a blank page (500 error). Connect to ftp, go to wp-content/themes and rename the theme folder “enfold” to “enfold_bak”. Then download the new files from themeforest, unzip the theme files and upload them to wp-content/themes/enfold. Make sure the style.css file is located in wp-content/themes/enfold (file path wp-content/themes/enfold/style.css). If the theme works, you can simply delete the enfold_bak folder. If not, delete the enfold folder and rename enfold_bak to enfold.

    Best regards,
    Peter

    September 26, 2018 at 7:13 pm #1014935
    room631

    yikes

    September 26, 2018 at 7:24 pm #1014943
    room631

    http://prntscr.com/kz21tm

    September 27, 2018 at 2:56 pm #1015310
    Victoria

    Hi room631,

    Did you try to do the FTP update as Peter suggested?

    Best regards,
    Victoria

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