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  • May 23, 2018 at 1:46 pm #960784
    Byrne

    Hi There,
    I am using the Gravity Forms plugin and there seems to be an issue with the notifications text editor. The editing tools have disappeared and the merge tag I previously inserted is not visible.

    Deactivating the other plugins does not change anything, but if I activate the default theme the problem disappears.

    I have added a Debug plugin, on the Gravity Forms page I get the following message: A JavaScript problem on the page is preventing Query Monitor from working correctly. jQuery may have been blocked from loading.

    I see on another ticket someone else has the same problem, their own developer fixed it with a snippet of code. Is this a good fix?
    https://kriesi.at/support/topic/problems-with-gravity-forms-visual-editor-when-using-enfold-theme-4may2018/#post-951617

    Regards J

    May 24, 2018 at 4:57 am #961329
    Rikard

    Hey Byrne,

    I’m not sure if that fix works but it might be a good idea to try it out at least? If it doesn’t work then let us know and we’ll have a closer look.

    Best regards,
    Rikard

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