Viewing 5 posts - 1 through 5 (of 5 total)
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  • #958795
    Lili Francklyn
    Guest

    Hi,
    My client has a site that was designed by a developer that we are no longer in contact with. They designed the site using the Choices theme (which we paid for). The username is “symbion.” Since you only allow one login for each theme purchase we can not get a login to get support for this theme, or see the forums. Please help by giving us access to the forums.
    Thank you,
    Lili Francklyn

    #959184

    Hey Lili Francklyn,

    Do you have the license key?

    Best regards,
    Victoria

    #960067
    Lili Francklyn
    Guest

    Hi there,
    We have the “item purchase code” which is: a9372560-1353-4276-9451-cc8b5347b104
    And the developer sent us a copy of the license certificate.
    Purchase Date: 2014-02-08 01:21:42 UTC

    Let me know if I can send that to you. Not sure how to attach from here.

    All the best,
    Lili Francklyn

    #960076

    Hey Lili,

    Please see private content field below :)

    Regards,
    Yigit

    #960077
    Lili Francklyn
    Guest

    Thank you !

Viewing 5 posts - 1 through 5 (of 5 total)
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