Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
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  • May 18, 2018 at 7:34 pm #958792
    wowzers3888

    Hi,

    I am using version 4.3.2 and I am having an issue where the columns on the mega menu do not expand to show the sub menu items on mobile. Everything works fine on desktop and the mobile menu works if I turn off Mega Menu, but if Mega Menu is activated, the item stops expanding to the sub level on mobile.

    I am providing my login credentials here if you could please take a look.

    Thanks

    May 18, 2018 at 11:01 pm #958852
    wowzers3888
    This reply has been marked as private.
    May 18, 2018 at 11:15 pm #958855
    wowzers3888
    This reply has been marked as private.
    May 21, 2018 at 8:27 pm #959942
    Basilis

    Hi,

    Please enable MegaMenu, add inside the content you need so we can be able to see what is going on.

    Thank you

    Best regards,
    Basilis

    May 21, 2018 at 8:32 pm #959951
    wowzers3888

    Hi,
    Mega menu is enabled and all content is in place under that Mega Menu.

    Thanks

    May 21, 2018 at 9:47 pm #960001
    Jordan Shannon

    Hi,

    Did you need additional help on this topic or shall we close?

    Best regards,
    Jordan Shannon

    May 21, 2018 at 11:24 pm #960053
    wowzers3888

    Yes, I still need help with this topic. The menus under the mega menu are not opening on mobile when you click the column heading. The menu is set to “Display submenu items on click”, which is the way it needs to be set. Thanks

    May 21, 2018 at 11:51 pm #960060
    goldengate415
    This reply has been marked as private.
    May 23, 2018 at 6:30 pm #961058
    Ismael

    Hi,

    @goldengate415: Thanks for the clarification. :)

    @wowzers3888: We had to add the following css code to make the 2nd level menu items display.

    .html_av-submenu-hidden #av-burger-menu-ul .av-show-submenu > ul, .html_av-submenu-hidden #av-burger-menu-ul .av-show-submenu > ul .av-show-submenu  ul {
    display: block;
}

    The 1st level menu items (ex: Lake County) inside the columns don’t exist in the mobile menu container though. However, the child menu items are there.

    Best regards,
    Ismael

    May 23, 2018 at 7:35 pm #961139
    wowzers3888

    Hi Ismael,

    Thank you so much! I do see the sub menu items now. Is there any way to keep the counties viewable (like Lake County)? When you turn mega menu off, it works exactly as we would like it, so it seems like there should be some way to make it work where you click “California” then click a county “Lake County” to display the items under that. Can you please try to see if that is possible?

    Thanks!

    May 25, 2018 at 5:07 pm #962262
    Ismael

    Hi,

    I replicated the site’s menu setup on my local installation. The first and second level menu items are displaying properly. In your installation, only the second level menu items are rendered inside the mobile menu container.

    I would like to test it again but there’s an Internal Server Error in your site. Please let us know when it’s up again.

    Best regards,
    Ismael

    May 29, 2018 at 5:57 pm #963831
    wowzers3888

    Hi, sorry I did have to move the site to the live server. I was able to get things working by unchecking the “Use description to create a text block” option for the county dropdowns. It still seems like a bug, but I was able to work around it. Thanks for your help.

    May 31, 2018 at 7:08 am #964641
    Ismael

    Hi,

    Awesome! Not sure why the option would do that though. Please feel free to open a new thread if you need anything else. :)

    Best regards,
    Ismael

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