Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • May 18, 2018 at 4:09 pm #958645
    daveleetl

    Hi have just purchase your enfold theme and tried to upload it but it fail.
    Security Alert
    The file you are uploading was rejected by the server.
    It probably contents viruses or trojans that can damage your website

    Do not attempt to upload it again as your IP address may be blocked
    This is the message I keep getting

    May 19, 2018 at 7:31 pm #959164
    Victoria

    Hey daveleetl,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Where did you get the theme? From ThemeForest? Can you share the zip with us?

    Best regards,
    Victoria

    May 21, 2018 at 9:27 am #959600
    daveleetl

    Yes, I got it from Themeforest

    May 22, 2018 at 5:27 am #960130
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Could you check and verify please? You can upload the zip file to for instance Google Drive or Dropbox and then link to it here in private.

    Best regards,
    Rikard

    May 30, 2018 at 1:58 pm #964241
    daveleetl

    Hi, may I know what’s your finding? I have sent you the link and the file twice.

    May 30, 2018 at 5:21 pm #964404
    Yigit

    Hey,

    We have not received those. I attached a screenshot in private content field.

    I was able to login. I installed Enfold 4.4 with child theme and activated child theme. Please review your website :)

    Cheers!
    Yigit

    May 31, 2018 at 3:13 am #964596
    daveleetl

    Hi, that’s strange.
    Thank you for your help. Appreciate it. :)

    May 31, 2018 at 5:14 pm #964852
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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