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  • #958507

    Hi,
    I am trying to edit a page and for some reason the text doesnt show up on the page after i updat eand preveiw it?
    Thanks

    #958525

    Hey,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Yigit

    #958529

    Hi,
    There isnt a part for me to add a tempory user.
    Only a user.

    #958544

    Hey,

    Please create a user with administrator role and when we are done checking your website, you can delete that user. You can use (Email address hidden if logged out) for email but please post login credentials here privately so any available moderator can look into it :)

    Regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)
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