Viewing 7 posts - 1 through 7 (of 7 total)
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  • May 14, 2018 at 1:57 pm #956447
    paulikwiat

    As suggested I’ve started a new thread:
    Yestarday I bought a third licence for Enfold. I always use the same hosting provider and I didn’t have any problems in the past. I tried upload zip file a few times yesterday and once today to confirm if the problem still occurs and yes, still without any results. Always the same message:

    The link you followed has expired.
    Please try again.

    This would be my third website based on Enfold and there will be a few more in the future. Your help will be much appreciated as I have no idea what’s wrong.
    Regards,
    Paulina

    May 15, 2018 at 7:31 am #956819
    Rikard

    Hey paulikwiat,

    I’ve heard of other customers having the same problem but I’m still not sure how you manage to do it. Are you downloading the theme package from your Themeforest account and then uploading it to WordPress, or something different?

    Best regards,
    Rikard

    May 15, 2018 at 7:44 am #956829
    paulikwiat

    Yes, exactly. Is there any other option?

    May 15, 2018 at 11:32 am #956908
    paulikwiat

    Could you please let me know if you will be able to help? I have been suspended since Sunday and can’t do anything until now. I’m planning to prepare additional 2 websites and wanted to use Enfold as well but I don’t have time to wait so long if I can’t fix it by myself :( I look forward to hearing from you soon guys. Please let me know if you need any further information.

    Regards,
    Paulina

    May 15, 2018 at 2:37 pm #957025
    paulikwiat

    Hi, please desregard my request. I’ve fixed it.

    May 15, 2018 at 3:08 pm #957037
    paulikwiat

    Actually, I found out that I could upload theme zip directly through my hosting cpanel however… anything works :( The following notification pops up:

    Saving didn’t work!
    Please reload the page and try again.

    Reloading doesn’t help. It pops up no matter I change the colours or want to confirm API Key :(

    May 16, 2018 at 5:46 am #957304
    Rikard

    Hi,

    I can’t reproduce that on my end, I tried changing a few colours in the theme option and I added dummy data to the API field, all save as expected. Could you try in a different browser or using an incognito window in Chrome please?

    Best regards,
    Rikard

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