Viewing 6 posts - 1 through 6 (of 6 total)
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  • #952746

    Hello,

    A longtime fan of Enfold as we’ve used it on our sites since 2013! Love the latest update and the opportunity it brings – recently noticed our self-hosted video backgrounds are no longer working after the update. YouTube works, but self-hosted does not.

    We’ve tried disabling plugins and WP Rocket but to no success in retrieving the backgrounds. I would greatly appreciate your assistance in figuring out what’s stopping the videos.

    Kind Regards,
    Emilio

    #953551

    Hey Unitedhomeexperts,

    Unfortunately we do have an issue that our development team is working to get it short out.
    Until then, we appreciate your patience.

    Best regards,
    Basilis

    #953938

    Hi Basilis,

    Thank you for your response. I’ll keep an eye out for the update – any ETA?

    Best,
    Emilio

    #954551

    Hi Emilio,

    Here is a thread for you to consider

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #954895

    Hi Victoria,

    Thanks for that, I checked out that thread beforehand and resorted to YouTube videos as a workaround. I prefer self-hosted as it loads quicker, but this will do for now until it’s sorted out.

    Kind Regards,
    Emilio

    #955457

    Hi,

    Thank you for your understanding and patience.

    Best regards,
    Basilis

Viewing 6 posts - 1 through 6 (of 6 total)
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