Viewing 6 posts - 1 through 6 (of 6 total)
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  • #952189

    Hello everyone,

    I have recently installed the W3 Total Cache plugin and although it makes the website faster, it also causes a number of problems:

    1) The shopping cart icon in the top right corner will not display on most pages when a product is added to the shopping cart. Especially on the front page. The shopping cart icon is set to ‘Display Floating on the side, but only once product was added to the cart’ in Enfold theme options. I also used some Quick CSS code to hide the shopping cart in mobile view.

    2) When you are logged in as an administrator, the admin bar is sometimes missing on pages of the website.

    3) When updating a product page I sometimes get an HTTP ERROR 500, which states that this page doesn’t work.

    I played with different settings in the W3 Total Cache, but I do not know how to solve this. In addition, I use Cloudflare, but I do not know if this has anything to do with the problem. This is my website: https://www.jazzscripts.com.

    I really appreciate any help you can offer.

    Best regards,
    Philippe

    #952495

    Hey Philippe,

    Did you try to deactivate the plugin and only use the performance options in the theme under Enfold->Performance? We can’t help out with third party plugins unfortunately.

    Best regards,
    Rikard

    #952775

    Hi Rikard,

    I haven’t tried that yet. Thanks for your suggestion. I was hoping there was an easy solution. Perhaps I will try a different caching plugin for my website.

    Best regards,
    Philippe

    #953561

    Hi,

    Thank you.
    Please do keep us updated if anything else is needed.

    Best regards,
    Basilis

    #953584

    Hello everyone,

    Just a little update regarding this topic. I have managed to solve the shopping cart icon problem by disabling Page Cache in the W3 Total Cache plugin. It also helped to enable ‘Don’t set cookies for static files’ in the Browser Cache section.
    The shopping cart icon is now displayed correctly on every page once a product has been added to the shopping cart.

    I also tried your suggestion of the performance options in Enfold. By changing some settings the speed of the website greatly improved.

    Best regards,
    Philippe

    #954300

    Hi Philippe,

    Glad you got it working for you and thank you for sharing! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 6 posts - 1 through 6 (of 6 total)
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