Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 4, 2018 at 10:37 pm #951955
    Dandelion222

    I did some testing on Crossbrowser testing for a client and discovered a new serious issue. On several versions of Smartphones, the page shows a whole block of your av= shortcode related to font sizes, etc.

    Have a look at the link I shared.

    Is there anything I did to make this happen? Is there anything I can do to make it go away?

    May 6, 2018 at 7:49 am #952253
    Rikard

    Hey Dandelion222,

    That is because you are using JetPack, there is a setting to not use the mobile version which JetPack creates somewhere in the plugin settings. I’m not sure exactly what the setting is called though.

    Best regards,
    Rikard

    May 6, 2018 at 10:15 pm #952400
    Dandelion222

    Oh! Well at least now I know to look for it. Thanks!

    May 7, 2018 at 3:30 pm #952718
    Rikard

    Hi,

    Glad we could help, please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    July 5, 2018 at 1:24 am #981395
    Dandelion222

    I’m sorry.I had to step away from this for quite a while.

    I can’t find any setting for “mobile version” in Jetpack not in Enfold settings. Can you be more specific about just what setting I am looking for? When you say: “there is a setting to not use the mobile version…” what do you mean exactly?

    The mobile version of the website? Not “use it” where?

    Thank you for revisiting this with me.

    July 6, 2018 at 5:48 am #981820
    Rikard

    Hi,

    We don’t provide support for JetPack so I’m not sure exactly where that option is. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

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