Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • May 2, 2018 at 12:20 pm #950011
    anjmat

    Hello,

    after theme update Enfold 4.3 theme not loading/showing on all pages, except for start page. Page works with a child theme.

    Thank you very much.

    Kind regards,

    Anja

    May 3, 2018 at 6:49 am #950506
    anjmat

    Hello again,

    did update to version 4.3.1 but the css is still not loading. I’m using a child theme of Enfold.

    Thank you very much.

    Kind regards,

    Anja

    May 3, 2018 at 7:51 am #950553
    anjmat
    This reply has been marked as private.
    May 3, 2018 at 10:05 am #950607
    Victoria

    Hi Anja,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    May 3, 2018 at 1:37 pm #950758
    anjmat

    details below.

    Thank you very much.

    Kind regards,

    Anja

    May 4, 2018 at 5:18 am #951275
    anjmat

    Hello,

    I solved the problem on my site. My developer did a hell of a job to find the mistake. The plugin wp rocket was causing the problem, we deactivated it now.

    This problem has caused me downtime of my shop and few hundred Euro for the developer. I’m not sure if it was just my site (although having normal set up) but I regret having run the update. I should have waited for version 3.4.9 or so.

    Also not happy that I did not get a feedback in time from you guys. Making some suggestions of problem source etc.

    Kind regards,

    Anja

    May 4, 2018 at 11:25 am #951542
    Victoria

    Hi Anja,

    Glad you got it working for you and sorry it cost you that much! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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