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AuthorPosts
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April 28, 2018 at 3:07 pm #948367
Hello,
After performing the update to 4.3 via FTP everything appears to be OK, except for the Enfold menu, which looks completely out of layer, like in a reverse mode…
I have tried again to upload the files through FTP, using a different user, computer and connection but problem persist, Any idea?
Thanks.
April 29, 2018 at 12:12 pm #948611Hello again,
I just realized that after 4.3 the Avia editor looks like completely mirrored and I can not perform any changes in the website. Please help!
April 30, 2018 at 12:07 pm #949023Hi,
Best regards,
VictoriaApril 30, 2018 at 1:04 pm #949052Hello Victoria,
I really don’t have a clue why my dashboard look like this. When entering in the pages I see this: https://ibb.co/ggcuZH. Looks exactly the same. Any idea? Suggestions?
Thanks!
EstebanMay 1, 2018 at 1:55 am #949300This reply has been marked as private.May 2, 2018 at 11:29 am #949971May 2, 2018 at 11:54 am #949998Hi @Ismael,
The dashboard looks fine, but the problems are with the àvia editor and in the enfold options. Looks like mirrored.
Any idea how can be fixed?
Thanks.
EstebanMay 4, 2018 at 4:33 am #951241Hi,
I see. That’s odd. Please try to deactivate the plugins temporarily then remove the browser cache. Check the theme options again afterwards.
Best regards,
IsmaelMay 4, 2018 at 9:22 am #951459Hello Ismael,
I’ve tried and nothing happened. The problem remains.
Any clue?
Thanks!
EstebanMay 7, 2018 at 10:35 am #952579Hi,
I just found out that the site is still using an old version of the theme, 4.1.2. Please upgrade to version 4.3. Is it OK if we deactivate the plugins while we work on the site?
Best regards,
IsmaelMay 7, 2018 at 10:39 am #952581Hello Ismael,
Enfold is showing me the version 4.3.1 (https://ibb.co/dhg1Tn). Is it ok, all the plugins are supposed to be deactivated.
I really appreciate your help because I don’t know what to try to solve the issue.
Thanks!
EstebanMay 8, 2018 at 7:44 am #953182Hi Esteban,
This is really weird, I still see it broken. What is your hosting provider?
Best regards,
VictoriaMay 8, 2018 at 8:28 am #953215Hi Victoria,
I have Godaddy. I tried again reinstalling wordpress, reinstalling the theme, all the plugims are deactivated but the issue persist.
I really appreciate your help!
Thanks,
EstebanMay 8, 2018 at 8:31 am #953219Hi again,
The problem is that even if I manage to make some changes working in mirror I’m not allowed to save or update anything.
So please I appreciate your help! Thanks!
EstebanMay 9, 2018 at 3:20 pm #953977Hi,
The theme options panel is no longer reverse when I checked the site today. How did you fix it? I also managed to save the theme options or settings.
Best regards,
IsmaelMay 9, 2018 at 3:35 pm #953985Hi @Ismael,
I just checked and for me is still the same. I tried reinstalling WP, uploading the theme by FTP, using windows PC, Mac, Chrome, IE, Firefox and nothing… I see the same reverse mode always. Can you tell me a little more about what did you do or what computer / browser are you using? I’m going nuts with this… :-(
Thanks!
EstebanMay 9, 2018 at 3:54 pm #954004Hi again @Ismael,
Can you please send me the config file in case I have to reinstall everything?
Thanks
May 9, 2018 at 4:35 pm #954033Hello all,
I decided to delete completely the theme folder and upload a the new version from scratch. Fortunately the issue is now solved and I did not lose any personalization! :-)
https://ibb.co/i3qS4SThanks all for your help!
EstebanMay 9, 2018 at 4:39 pm #954036 -
AuthorPosts
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