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Hey guys
Any suggestions from the community? Here’s what’s going on … my homepage and WP admin load just fine, but any “inside” pages that I try to navigate to will throw a 500 … even if I use the “Preview Changes” button from the edit page!
Here’s what I’ve troubleshot so far:
– htaccess and wp-config
– plugins
– reset permalinks
– increase memoryI’m running newest Enfold (which broke a few things like reducing button corner radius, making headings all caps, changing mobile slide menu bg color … but I fixed those) and the problem occurs on any browser or mobile.
One other possible clue (?) … the icons on the homepage (bullets for a list, and “go to top” arrow) are not showing anymore either … they have placeholders.
And here’s the rub … my client will NOT allow anyone FTP or WP access or even view the site yet. So, is there any way to diagnose just from the description of the problem? Sorry about that.
Thanx for any guidance!
Another possible clue … while the internal page accessed as “mydomain.com/my-page” throws a 500 and loads nothing, accessing the actual page location, “myhostingaccount.com/mysitefolder/my-page”, will load an Enfold page with “Page Not Found” error as content … header and footer are there. Hmmm.
SOLVED
Ok it seems the problem was that I did not have my WP “Site Address” and “WordPress Address” matching as they should have been (I misunderstood my configuration) … and so I guess the htacces file was modified incorrectly. Once I replaced it with the generic content that it should have had, the Enfold icons showed up and all pages worked normally.Still don’t understand why the htaccess file wasn’t rewritten correctly by WP when I fixed my address.
I feel a little silly but hopefully this post and the tags I’ve added can help someone else!
BTW – I used to use another uber-popular WP theme from ThemeForest (few years ago) but Enfold has been downright dreamy :D … will be using it for everything going forward … thanx!
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