Viewing 30 posts - 1 through 30 (of 38 total)
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  • #947996

    The website header isn’t displaying properly on a mobile http://theimplantexperts.com/wp-content/uploads/2018/04/Screen-Shot-2018-04-27-at-14.27.05.png
    – Remove the search icon when viewed on a mobile
    – The menu is hidden up the ‘Dentist site’ button at the top, move down.
    – There’s a lot of extra white space in the header

    The same issues apply to the other site in the multi-sight

    This is how I want it to look http://theimplantexperts.com/wp-content/uploads/2018/04/Screen-Shot-2018-04-27-at-14.27.05v2.jpg

    Please can you help.

    #948561

    Hey Rupert,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
    @media only screen and (max-width: 479px) {
      li#menu-item-search a {
          top: 0px;
      }
      .responsive #top #wrap_all .main_menu {
          top: 60px;
      }
    }
    

    If you need further assistance please let us know.

    Best regards,
    Victoria

    #948577

    Thanks, I’ve added it both via the Quick CSS and custom.css, it’s move the menu down but not removed the search icon and closed up the header depth!?

    #948824

    Hi creativeyes,

    Can you try to add this code:

    display: none !important;

    just below this line of code that Victoria gave:

    li#menu-item-search a {

    Let us know if this helps.

    Best regards,
    Nikko

    #948979

    Many thanks, that’s got rid of the search icon but I still have a very deep header with lots of white space.

    #949413

    Hi,

    You have this in your custom.css file:

    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 245px !important;
    }

    You can use the same code but with less padding within a media query to target mobile devices.

    Best regards,
    Rikard

    #949469

    Please can you provide the code with ‘a media query’

    #950067

    Hi creativeyes,

    Try adding this css code in Quick CSS:

    @media only screen and (max-width:479px) {
      .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 0 !important;
      }
    }

    Hope it helps.

    Best regards,
    Nikko

    #950356

    I’ve added that but it doesn’t seem to have made a difference.

    #950363

    Hi,

    Have you added the codes to very top of quick css so that it runs first before everything else?

    Best regards,
    Jordan Shannon

    #953477

    Yes it’s at the top of the quick css panel.!?

    #953676

    Hi creativeyes,

    I have replaced the code I gave on your site and changed it to:

    @media only screen and (max-width:479px) {
      .html_header_top.html_header_sticky body#top #wrap_all #main {
        padding-top: 0 !important;
      }
    }

    It works now, let us know if you need further assistance.

    Best regards,
    Nikko

    #953753

    Many thanks for your help, but I have the same issues on the dentist’s site http://dentists.theimplantexperts.com/. Looking at the code it looks like the same code is in there asa well?

    #954339

    Hi creativeyes,

    You have this code in your custom.css https://cl.ly/3v2h0f2Z163D on this website http://dentists.theimplantexperts.com/. This is the reason for the issue there. It probably has to be wrapped in a media query.

    Best regards,
    Victoria

    #954445

    Thanks Victoria, I have no idea how to ‘Wrap it in a media query’, please can you provide me with the appropriate change

    #954603

    Hi creativeyes,

    I have applied this code to http://dentists.theimplantexperts.com/

    @media only screen and (max-width:479px) {
      .html_header_top.html_header_sticky body#top #wrap_all #main {
        padding-top: 0 !important;
      }
    }

    It also worked. Let us know if you need further assistance.

    Best regards,
    Nikko

    #954644

    The mobile menu icon has now slipped off the header and onto the top image on the patient site http://theimplantexperts.com/wp-content/uploads/2018/05/IMG_7580.png

    and it’s gone under the link button at the top on the dentists site http://theimplantexperts.com/wp-content/uploads/2018/05/IMG_7579.png – plus the search icon has appeared on this one when it shouldn’t be there when viewed on a mobile.

    #955221

    Hi creativeyes,

    The code I gave you, in the beginning, works fine, there is this little slash in the custom.css that is not supposed to be there, give the effect. Please remove it!
    Image 2018-05-11 at 18.22.07.png

    Best regards,
    Victoria

    #961689

    I’ve removed the \ but it doesn’t seem to have made a difference!?

    #962706

    Hi creativeyes,

    Looks fine on my end. Could you please clear the cache, check again and get back to us.
    Does not look too good on the screen 480-767px, so here is the code for that

    
    @media only screen and (min-width:480px) and (max-width:767px) {
      .html_header_top.html_header_sticky body#top #wrap_all #main {
        padding-top: 30px !important;
      }
      li#menu-item-search a {
          top: 0px;
      }
      .responsive #top #wrap_all .main_menu {
          top: 60px;
      }
    }
    

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #963541

    Thanks but it’s still not looking good on any of my web browsers, I’ve cleared the caches on all of them http://theimplantexperts.com/wp-content/uploads/2018/05/Screen-Shot-2018-05-29-at-09.15.27.png – left Chrome, middle safari and right firefox. The menu is sitting on the first banner on the outside two and the middle has a huge amount of extra white space. Plus here it is on my iphone http://theimplantexperts.com/wp-content/uploads/2018/05/Screen-Shot-2018-05-29-at-09.15.27.png

    #965049

    Hi,

    Sorry for the delay, I checked your issue and removed the below CSS code from Enfold > General Styling > Quick CSS

    @media only screen and (min-width:480px) and (max-width:767px) {
      .html_header_top.html_header_sticky body#top #wrap_all #main {
        padding-top: 30px !important;
      }
      li#menu-item-search a {
          top: 0px;
      }
      .responsive #top #wrap_all .main_menu {
          top: 60px;
      }
    }
    
    @media only screen and (max-width: 1024px) {
      nav.main_menu {
        display: block !important;
      }
      .menu-item {
        display: none;
      }
      .av-burger-menu-main.menu-item-avia-special, #menu-item-search {
        display: block;
      }
       .av-burger-menu-main.menu-item-avia-special a {
         line-height: 310px !important;
       }
    }
    
    
    @media only screen and (max-width:479px) {
      .html_header_top.html_header_sticky body#top #wrap_all #main {
        padding-top: 0 !important;
      }
    }
    
    @media only screen and (max-width: 479px) {
     li#menu-item-search a {
    display: none !important;
         top: 0px;
     }
     .responsive #top #wrap_all .main_menu {
         top: 60px;
     }
    }
    .av-main-nav > li > a span.avia-menu-text, li#menu-item-search a { position: relative; top: 60px; }

    And added this code to the Quick CSS section under Enfold > General Styling

    CSS Snippet:

    
    /* CSS - for mobile header */
    @media only screen and (max-width: 767px) {
    #top #menu-item-search {
        display: none;
    }
    .responsive .av-burger-menu-main {
        position: absolute;
        top: 46px;
        right:10px;
    }
    
    }
    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 0px !important;
    }
    /* End CSS */
    
    

    This is how your header looks now

    The large gap you see is coming from custom.css

    Did you add 245px top padding to the #main div?

    It has an !important in the code due to which other codes do not affect please remove the !important rule and try adding the below code if you still notice the page please get back to us.

    CSS Snippet:

    
    /* CSS - Remove top padding in mobile */
    
    @media only screen and (max-width: 767px) {
    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 0px !important;
    }
    }
    
    /* End CSS */
    
    

    Best regards,
    Vinay

    #965236

    That’s now thrown out the main menu and coloured bar when viewed on full screen http://theimplantexperts.com/wp-content/uploads/2018/06/TIE_Menu.jpg. Please can you correct this asap. I’ll look into the CSS snippet now.

    #965249

    I believe I’ve done what you asked, this is what’s in the custom.css now…

    `/* Have fun adding your style here :) – PS: At all times this file should contain a comment or a rule, otherwise opera might act buggy :( */

    /* General Custom CSS */

    .html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 245px;
    }
    /*
    Desktop Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the desktop view of your site */

    @media only screen and (min-width: 768px) {
    /* Add your Desktop Styles here */

    }

    /*
    Mobile Styles
    ================================================== */
    /* Note: Add new css to the media query below that you want to only effect the Mobile and Tablet Portrait view */

    @media only screen and (max-width: 767px) {
    /* Add your Mobile Styles here */

    }
    @media only screen and (max-width: 479px) {
    li#menu-item-search a {
    top: 0px;
    }
    .responsive #top #wrap_all .main_menu {
    top: 60px;
    }
    }
    /* CSS – Remove top padding in mobile */

    @media only screen and (max-width: 767px) {
    .html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 0px !important;
    }
    }

    /* End CSS */

    Is this right?

    #965294

    URGENT HELP!

    The changes you’ve made seems to be sorting it out for the mobile but it’s playing havoc with the desktop version http://theimplantexperts.com/wp-content/uploads/2018/06/Screen-Shot-2018-06-01-at-12.15.19.png; The top banner is now hidden behind the header and the main menu is in the wrong position.

    Please can some get back to me on this ASAP.

    #965344

    I’ve had to add the ‘Important’ back in to ensure it displays ok. Please advise asap.

    #965379

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    CSS Snippet:

    
    /* CSS - */
    
    #avia-menu  {
     transform:translateY(70px);
    }
    
    #top #header_main > .container, 
    #top #header_main > .container .main_menu .av-main-nav > li > a {
        height: 120px!important;
    }
    
    
    @media only screen and (max-width: 767px) { 
    #avia-menu  {
     transform:translateY(0px);
     }}
    
    /* End CSS */
    
    

    Result:

    Best regards,
    Vinay

    #965393

    That’s looking better but the main logo is smaller and also it and the menu drop onto the banner when viewed on a mobile http://theimplantexperts.com/wp-content/uploads/2018/06/Screen-Shot-2018-06-01-at-13.57.22.png. Can you not login and make the necessary changes to get everything looking right at all sizes? This has been going on for so long and just need to get it working properly.

    #965481

    There’s also the issue that the main main doesn’t stay on the header panel when you scroll down the page http://theimplantexperts.com/wp-content/uploads/2018/06/Screen-Shot-2018-06-01-at-16.37.56.png

    #965757

    Hi,

    Sorry that this issue has been an ongoing issue. Some modifications take a lot of time and usually this type of modifications are not supported by theme authors and customers are advised to hire a freelancer. But you are an Enfold customer hence we are going outside the scope of our support and helping you achieve your design goals.

    The reason I made the logo small is that you have a lot of menu items and it need’s more space, so on smaller screens, the logo and the menu will run into each other.

    I have added extra code and fixed this for you. The logo size will adapt just before the menu runs into it now :)

    
    
    #header_main {
        min-height: 189px;
    }
    
    @media only screen and (max-width: 767px) { 
    #header_main {
        min-height: 120px;
    }
    }
    
    
    @media only screen and (min-width: 1200px) {
    /* Custom logo size */
    #top .logo ,
    #top .logo a {  
      width: 188px;
      height:auto;
     }
    	}

    Please feel free to review the site now the header too should work fine :)

    PS: We post the code here so it can help others with the same issue.

    Best regards,
    Vinay

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