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Having upgraded to Enfold 4.3 I have had to perform a series of rebuilds to make this upgrade work but I am left with 2 last issues.
1. Google maps no loner working – https://harefieldchurch.org/find-us/
2. Mega menus not spreading across the page as previously on some pages.Hi biwales,
Enfold uses the mediaelement as well and so there is a conflict that gives the JavaScript error and the map and does not work and the mega menu width might not be assigned properly.
Best regards,
VictoriaHi,
The site is still using an old version of the theme. Do you have a staging or a dev site? We need to inspect the issue. Please do note that we don’t provide support for third party plugins as stated on our support policy. However, we will still try to help as much as possible.
Best regards,
IsmaelI have reloaded the previous version due to so many problems showing itself. I will load the latest version for
Hi biwales,
Please disable that plugin and see if the issue remains. (seriesengine_plugin)
Best regards,
VictoriaBy deactivating Series Engine the megamenu and Google map issues disappear.
So what has changed in Enfold 4.3 as this was not a problem in version 4.2.6 or if I use the Twenty Sixteen theme.
If there is not a solution I will have to revert back to 4.2.6 until a solution develops in the future.Hi,
The script is looking for the mediaelementplayer script which is not loaded as a dependency. Please ask the plugin author to include that media element script. You can also try this code in the functions.php file.
add_action('wp_enqueue_scripts', function() { wp_enqueue_script('wp-mediaelement'); });Best regards,
IsmaelI have spoken to the Series Engine support who have logged to have a look at the problem. Here is their reply:-
“Okay, I can’t figure out what’s causing it, but on that page, it’s not properly including the mediaelement.js library that the plugin enques by default. It’s like something has it turned off on that page.(https://harefieldchurch.org/find-us/) Are you aware of any functions on your site that would do that?
It’s properly included on the homepage, so there’s something somewhere that’s turning it off for that page.
The maps are missing because the mediaelement.js framework is missing from that page, causing a JavaScript error. You’ll want to have your web dev take a look at why that page wouldn’t be loading properly enqued JavaScript. It’s showing up correctly on the home page and every other sub page I’m looking at, but something is turning off that JS enque on that page (https://harefieldchurch.org/find-us/). ”
As I have said before the maps work fine in Enfold 4.2.6 and Twenty Sixteen.Hi,
Thanks for the update. Please provide the login details in the private field. We would like to inspect it further. Did you enable the theme’s css and js compression from the Performance panel? Deactivate it temporarily.
Best regards,
IsmaelHi biwales,
You might want to upgrade your php version. You should be running at lease php5.6.3 for the code to work properly.
Best regards,
VictoriaI have upgraded to ea-php70.
Does not seem to have made any difference. I have cleared out my cache.
There were issues with php 7 so I have opted for PHP version: 5.6.30
The Google maps are still the issue which screws up the megamenuHi,
Edit the series engine’s js > seriesenginefrontend.js file. Look for this code around line 1124.
jQuery('#seriesengine audio').mediaelementplayer({stretching: 'responsive'});Replace it with this code.
if(!jQuery('.page-id-35811').length) jQuery('#seriesengine audio').mediaelementplayer({stretching: 'responsive'});Remove browser cache prior to checking the page.
Best regards,
IsmaelChanged the code and cleared the cache – this made no difference at all.
Can I remind everyone that to check these problems in different themes I have reloaded Enfold 4.2.6 and tried the Twenty Sixteen themes and the problems disappear.
It is only since upgrading to the Enfold 4.3 and 4.3.1 that I have these problems – Google Maps, Events Calendar and Mega MenuHi,
It seems that it is a problem of compatibility with those plugins.
We would need to investigate more to see, but it might take time.Please do consider to hire someone who would be able to assist you with that if you are in hurry.
Best regards,
BasilisThanks for the update. I have downloaded this website to 4.2.6 where the problems do not happen. The website works OK now.
I have three other websites which I support and use Enfold. I have not updated them due to these problems. I will leave all these sites to a later version and see if the problems disappear.
Hi,
Do you have a dev or a staging site? Please contact the plugin author for additional help because we can’t figure out the issue.
Best regards,
IsmaelI have spoken with the plugin support desk who have looked into the problem. I have put their comments into this ticket as they consider this to be an Enfold’s issue.
I can see from other tickets on the forum that Google Maps are an issue for the Enfold theme. To be working in 4.2.6 suggests it is this new release having the problem. Sorry but I have no other thoughts on this.
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