Viewing 5 posts - 1 through 5 (of 5 total)
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  • April 24, 2018 at 2:22 pm #945940
    Malene123

    Hi there,

    For some reason, I suddenly can’t upload any images to my site.

    I’ve tried changing to another theme, and there’s no problem there, so I guess it must be Enfold-related. When I press the Change image button and then the Upload files, nothing happens. Any idea what to do?

    April 24, 2018 at 4:12 pm #945994
    Nikko

    Hey Malene,

    I have tried uploading two images on your end and it works fine.
    You can check it on the page I created which is in private content.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    April 25, 2018 at 9:40 am #946466
    Malene123

    Thanks for looking into it, but I still can’t upload. Would you mind trying to upload an image to the box on the frontpage with the missing image? When I try to do that, I get the screen with “Choose files”, but when I press the button, nothing happens??

    If that also works fine for you, the problem must be at my end, though I have absolutely no clue as to what could have caused it…

    April 25, 2018 at 9:56 am #946471
    Malene123

    Actually, if I try to open the media library from the wp menu on the left, I cannot open it. I just get an empty page???

    April 26, 2018 at 4:16 am #947042
    Nikko

    Hi Malene123,

    Can you try to clear the browser cache or try a different browser?
    If you’re using Google Chrome, try to open the web console by pressing ctrl + shift + i then go to the Console (tab):
    https://developers.google.com/web/tools/chrome-devtools/console/
    If you get any please post the screenshot here, so we can see.

    Best regards,
    Nikko

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