Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 24, 2018 at 2:14 pm #945938
    raiondesign22

    I started using enfold with a customer and the page attributes don’t work…how it should because when I select a head page..the link doesn’t work anymore.

    http://restaurantnine.nl/arabische-kookworkshop : the page works fine without a head page.
    I need it for the SEO like this http://restaurantnine.nl/kookworkshop/arabische-kookworkshop but it doesn’t work :(

    • This topic was modified 7 years, 8 months ago by raiondesign22.
    April 25, 2018 at 11:37 pm #946930
    Basilis

    Hey raiondesign22,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    April 25, 2018 at 11:56 pm #946952
    raiondesign22

    Thank you! i made in the private content a link

    April 27, 2018 at 8:33 am #947715
    Victoria

    Hi raiondesign22,

    I tried on my installation and this functionality is working. Can you please disable Wordfence and see if the issue remains.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 10, 2018 at 11:32 am #954470
    raiondesign22

    Hi Victoria,

    The issue still remains after deactivating wordfence…

    greetings Winston

    May 11, 2018 at 9:09 am #955100
    Victoria

    Hi Winston,

    The login token is expired, can you please check if you have the slug “kookworkshop” created?

    Best regards,
    Victoria

    May 11, 2018 at 11:09 am #955176
    raiondesign22

    Hi Victoria,

    here is our private link.

    May 12, 2018 at 7:10 am #955569
    Victoria

    Hi raiondesign22,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    May 14, 2018 at 3:12 pm #956485
    raiondesign22

    Hi Victoria,

    I tried to deactivate all the plugins…but still it doesn’t work.

    I hope there is another solution for this.

    greetings Winston

    May 16, 2018 at 8:18 pm #957657
    Basilis

    Hi,

    You need to re-write your permalinks, most probably would need to have something on the htaccess file or use premium Yoast SEO, which includes Redirect to get it started and work properly.

    Best regards,
    Basilis

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