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Posts
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Hi Enfold team,
unfortunately, the locally hosted videos (mp4) are not on a mobile phone like Samsung 8 playable – see screenshots with detailed explanation..
Normally this should work …Is that a bug?
Need a solution for this.Use:
Enfold 4.2.6
WordPress 4.9.5
PHP 7
Translation Pluin – WPML (latest version)Thank you
Hi,
Please disable the access so we can login from mobile also.
We cant debug like that.Best regards,
BasilisHi basilis,
thanks for your feedback.
I’m not sure what you mean exactly …
You can not log in with the access data stored in the private message before? … anyway
Do you want me to disable the directory protection in the htaccess file now?
Or do you need the passwords to the WordPress account?
For security reasons, however, I have always installed a directory protection in the htaccess file in front of the WordPress acccount …I’m more a beginner … please consider that in your answer ;-) ..thx
Just to avoid misunderstandings…
… the password from my first post (scroll up) is for access (htaccess password protection) to see the screenshot and the website as well…if you need more, then you have to let me know…it’s urgent!
Still waiting for feedback…
Hi,
The issue seems to be related to the video format and compression. Is it working if you upload the video on a third party host such as youtube or vimeo?
Best regards,
IsmaelHi Ismael,
thanks for your feedback.
The videos were saved as mp4 with H.264 / AAC…and it works great on other smartphones – except on Samsung devices.
And yes, linked to youtube videos work on Samsung.
BUT the customer does not want using Youtube!I have provided a page (see link in private message) with a sample video downloaded from youtube.
This does not work either as a local hosted video (see old example screenshot what happens then …).Have you ever tried locally hosted videos on Samsung smartphones … placed in an iframe (… example_video.mp4?iframe=true)?
I really need a solution …
thx
Hi,
Thank you for the update.
We modified a few files based on a thread with the same issue. The video loads but it takes quite a while to buffer.
Screenshot: https://imgur.com/a/ZNkPamJ
// https://kriesi.at/support/topic/video-autoplay-4/#post-947097
Best regards,
IsmaelThanks Ismael,
it plays on desctop devices now :-) …but you can not stop it and the sound goes on playing as you move on to the next slider…on mobile phones is another bug with the fallback-image…
Anyway … luckily the video in the slideshow is not that important … I will replace this video with an image now.Very importent is that the locally hosted videos below can be played … and this does not work on the tested Samsung mobile phones … please have a look to the new screenshot that explains the problems.
Do you have any idea how to solve this?
Hi,
but you can not stop it and the sound goes on playing as you move
In the php > framework > function- , look for this code around line 583.
$output .= '<video class="avia_video" '.$image.' '.$autoplay.' controls id="'.$uid.'" >';Remove the ‘.$autoplay.’ and then add the “preload” attribute.
$output .= '<video class="avia_video" '.$image.' preload="metadata" controls id="'.$uid.'" >';We are still looking for a final solution for the video scripts and self hosted videos. Please ask your client to reconsider using youtube or vimeo temporarily until we fixed the issue. We would like to apologize for the inconvenience.
Best regards,
Ismael
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