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  • #945007

    Hello,
    We have Enfold Version: 4.2.6. We’re having a few issues
    1) The Theme Options have the “Save All Changes” Button is greyed out. Even after you make a change. We can’t save any changes.
    2) The TOP Theme Options menu can not select any other menus. IE: Selecting Import/Export will not go to that option.
    3) The SIDEBAR Enfold menu does not expand either. We remember that it did that.

    Here’s what we’ve tried without success
    1) Deleting the theme downloaded from Themeforest and reinstalled
    2) Change to other theme and back
    3) Reinstalled WP 4.9.5 again.

    Thank you!

    #945093

    Hey chrislim,
    I was unable to login, please check login info.
    I see you have a JetPack js error
    Try disabling all of your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    #945146
    This reply has been marked as private.
    #945261

    Hi chrislim,

    You should be able to see the js error via a web inspector, for more information regarding this you can check:
    https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
    I think some components/modules of jetpack are causing issues, you can try to enable jetpack and disable all it’s components then try to enable one by one and check to know which component causes the issue. Hope this helps :)

    Best regards,
    Nikko

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