Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • April 20, 2018 at 1:52 pm #944578
    theovh

    Hi,

    Header website is not showing welle on mobile, smartphone.
    Also i wanna close the gap between menu en first content section.
    Before this was ok, buth after we get error 500 message from google this problem shows up.
    Whe solve 500 error, buth problems stay there.
    Whe clear cache, place header again, clear cache…noting works.

    April 20, 2018 at 6:04 pm #944669
    Nikko

    Hey theovh,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top #main main.template-page.content {
    padding-top: 20px;
}

    Hope it helps :)

    Best regards,
    Nikko

    April 21, 2018 at 9:44 am #944856
    theovh

    Hey Nikko,

    Goodmorning,

    Am adding this code in style css enfold theme, the gap between menu and first content still the same.
    Am clear all the cache, nothing change.
    Also there is still the problem with the header in responsive showing on smartphone.

    April 23, 2018 at 2:56 am #945175
    Nikko

    Hi,

    I inspected it using a web inspector however I could not see the css code I suggested being reflected.
    Can you try to disable the minification?

    Best regards,
    Nikko

    April 23, 2018 at 10:44 am #945342
    theovh

    Hi,

    Where do i disable the minifiction?
    Am thinkting ther is a problem with the template.
    Mayby you can check this.
    Because of the resources our hosting provider change php 5.3 to php 7.0, i dont think that this gives a problem.
    Whe still have problem in resposive showing header, its different than on desktop, whe trying different position switches but noting changed.
    That why am thinking perhaps ther is a problem with the Enfold template.

    Greatings Theo

    April 23, 2018 at 10:58 am #945345
    theovh

    Hi Nikko,

    Whe using Enfold theme for various websites.
    Am just modify some things in styling css and in the position of the header in two other sites.
    Everyting going well, thats why am thinking there is mayby a small problem with the Enfold template.

    Best regards,

    Theo

    April 23, 2018 at 4:55 pm #945445
    Nikko

    Hi Theo,

    I have checked your site and it seems the minification is disabled however I still could not find the code reflecting when inspecting your site via google web inspector. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    April 23, 2018 at 6:01 pm #945469
    theovh

    Hi Nikko,

    Send you the link in private.
    Check website en template.
    Css en Header problems.
    Keep me informed

    Link expired 1 week.
    Can whe meantime work on the website?
    Thanks,

    Best regards
    Theo

    April 24, 2018 at 6:07 am #945673
    Nikko

    Hi Theo,

    Thanks for giving us admin access.
    I have checked your site and noticed that the style wasn’t working because this code in Quick CSS wasn’t closed:

    .logo {
    visibility: hidden !important;

    which I replaced to:

    .logo {
    visibility: hidden !important;
}

    Then cleared cache on autoptimize and WP Super Cache.
    Let us know if you need further assistance :)

    Best regards,
    Nikko

    April 24, 2018 at 2:23 pm #945941
    theovh

    Hi Nikko,

    Problems with logo and space are solved.
    Only there still problem with the header, he show normal on desktop, buth nout good on mobile.
    You have solution that can help?

    Best regards,

    Theo

    April 24, 2018 at 4:14 pm #945996
    Nikko

    Hi Theo,

    Can you tell us what specifically you want to achieve or do on the mobile version of your site?
    A screenshot would help us see it better.

    Best regards,
    Nikko

    April 24, 2018 at 5:21 pm #946037
    theovh

    Hi Nikko,

    When you look at the website on desktop you see the header, red stone en text.
    You look on smartphone and see only red stone, text is gone.
    Whe want that the text is showing on mobile.

    The other problems or solved, thanks to helps us out.

    Best regards,

    Theo

    April 24, 2018 at 8:31 pm #946158
    theovh

    Hello Nikko,

    Whe find solution voor mobile header.
    Whe make a new header with other position for the text.
    This is like whe want.

    Tomorrow whe make full check of our site.
    If whe find some problems you hear it.

    Whe thank you for your help to find solutions for our problems.

    Thanks o lot.

    Best regards,

    Theo

    April 25, 2018 at 1:15 am #946310
    Nikko

    Hi Theo,

    Glad that you have found the solution to your mobile header.
    If you encounter any issues just post back here since I’ll be leaving it open until you give us a feedback that it can be closed :)

    Best regards,
    Nikko

    April 30, 2018 at 9:15 am #948879
    theovh

    Hi Nikko,

    Whe check our website and its ok.
    You can close this case.
    Thanks for helping us out of problems.

    Best regards,

    Theo

    April 30, 2018 at 10:03 am #948938
    Vinay

    Hi,

    Thank you for using Enfold.

    We will close this ticket if you need help in future please feel free to create a new ticket.

    Best regards,
    Vinay

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Viewing 16 posts - 1 through 16 (of 16 total)
  • The topic ‘ENFOLD THEME HEADER PROBLEM’ is closed to new replies.