Audio Player opens the title in a new window

Hey selinakoch21,

Can you post a link to your site? specifically the one with the audio playlist, so we can take a closer look.

Best regards,
Nikko

Hi,

Thanks, I have checked it and I don’t see any js error and not really sure what’s causing it. Can you try to disable all plugins and check again, if that doesn’t work please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi EZ Webdesign,

Please open a new thread and give us temporary admin access, so we can check further and try to fix it.
Just post the details the login credentials in private content, so it’s only visible to the moderators and the one who created the thread.

Best regards,
Nikko

• This reply was modified 6 years, 7 months ago by Nikko.

Hi EZWebdesign,

Thanks for giving us admin access.
This is now fixed on your site. Checking Page Transitions which is found in Enfold > Theme Options > when Page Preloading is checked causes the issue and unchecking it does fix the issue. I’ll be reporting this issue to Kriesi and our devs. :)

Best regards,
Nikko