Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 15, 2018 at 1:44 pm #942201
    mercymwende

    I am trying to import the restaurant demo its not working.

    April 16, 2018 at 12:10 am #942351
    Mike

    Hey mercymwende,
    We can help with a manual import of the demo, but your domain is not resolving. Please check.
    To import manually we will need a admin login and FTP access. Please note that you will lose all content, settings, etc.

    Best regards,
    Mike

    April 16, 2018 at 11:27 am #942511
    mercymwende

    Hey Mike,

    Thanks for the timely response. Here you go.

    April 16, 2018 at 1:07 pm #942551
    Mike

    Hi,
    I took a look at your godaddy account and it looks as though you have not created a wordpress site yet, and uploaded your enfold theme. Please see screenshot in Private Content area. Did you delete it? Please create a wordpress site and upload the theme so we can assist.

    Best regards,
    Mike

    April 16, 2018 at 1:16 pm #942554
    mercymwende

    Domain is taste9ja.com my mistake. Sorry.
    Wordpress and the template are both installed. When you log in on godaddy try myproducts>Hosting>Cpanel

    April 17, 2018 at 1:43 am #942854
    Mike

    Hi,
    Ok the restaurant demo is installed, please confirm the email to set your site email address. Your login is in the Private Content area. Please check all settings.

    Best regards,
    Mike

    April 17, 2018 at 9:27 am #943017
    mercymwende

    Thank you so much, really appreciate.

    April 17, 2018 at 10:33 am #943045
    Paul

    I need help with the demo also… do I need to recreate a thread?

    I’d like to import the “Health Demo”

    • This reply was modified 6 years, 5 months ago by Paul. Reason: Theme demo name addition
    April 17, 2018 at 11:47 am #943058
    Mike

    Hi,

    @PaulSmit     I was able to manually import the demo for you, your new password was emailed to you, along with another email to confirm your site email, please confirm.
    I didn’t post here because this is not your thread, so you will not not see the Private Content area, nor is it private.
    Please check all site setting and feel free to remove the temp admin account.
    Please let us know if this solves your issue.

    Best regards,
    Mike

    April 17, 2018 at 11:49 am #943059
    Paul

    Thanks for all the help. Looks amazing!
    Found both emails, will check ‘m.

    April 17, 2018 at 11:58 am #943063
    mandar_v

    Hi, demo import gives the following error :
    Importing didnt work !
    You may try reloading.

    • This reply was modified 6 years, 5 months ago by mandar_v.
    April 17, 2018 at 1:53 pm #943100
    Mike

    Hi,

    @mandar_v     Please open a new thread so we can assist, we will want communicate in the Private Content area, such as your URL & admin login, but as this is not your thread your info will not be private. Thanks for your patience and understanding.
    In your new thread please provide admin login info and detail your issue.

    Best regards,
    Mike

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