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  • #940894

    Hi Team

    The page requires a small form where the visitors can upload their resumes and submit. Since the built in contact form in Enfold doesn’t offer a File Upload option, I have installed Contact form 7.

    I have created the form and while attempting to use Shortcode it’s not rendering on the page. The Preview on the page editor shows it but not on published page.

    Yes, I have the contact form 7 plugin enabled – just to confirm.
    Yes, I have pasted the shortcode in Text Block
    Yes, I have tried pasting the shortcode in Visual as well Text tabs with no success

    Please help as it is an urgent requirement. Thank you in advance.

    #940920

    please show us the shortcode you set in text field

    ah sorry i see – the quotation marks are changed – : try

    [contact-form-7 id="483" title="Contact form 1"]

    try to insert the code not in the visual mode but in text-mode and save

    • This reply was modified 6 years, 10 months ago by Guenni007.
    #940938

    Thank you Guenni007
    As I mentioned in the first post, I inserted the code in the text mode itself. It’s showing in the Preview but not on published page. Please see the screenshot

    Screenshot

    • This reply was modified 6 years, 10 months ago by bonzait.
    #940941

    do not see the screenshot:

    this is what i see on your site – and the last quotationmark is curved:

    #940945

    can you post the way you make it in alb layout like:

    #940954

    Fixed the screenshot link now. Sorry about that.

    Am not sure why on earth it’s not showing up on the page. As you see, the preview shows it correctly. I am pasting the code under the Text tab itself on the Text Block. Am using the Advance layout builder instead of the default WP editor.

    Is it something with shortcode enable/disable somewhere else?

    My other Enfold websites are rendering shortcodes correctly. Strange.

    #940957

    and you copy the code from CF7 : – please take double quotation marks as given from CF7 options page

    #940959

    yes, I understand the ‘ keeps changing when it comes to the published page. Is it something with the Font family or anything?

    Is it something with the <?php the_content();?>

    • This reply was modified 6 years, 10 months ago by bonzait.
    #940969

    no – and the double quotation marks do change to simple one ?
    can you please copy and paste this to your text:

    [contact-form-7 id="483" title="Contact form 1"]

    #940971

    Thank you very much for your efforts Guenni007 in explaining this, much appreciated.

    I copied and pasted your code as it is to the text editor. I created a new page for testing this. Instead of Advanced Layout editor, used the WP default editor itself. http://www.aurumcontracting.com.au/test/

    Still it’s not rendering. I have shared the login details on my question itself. I wish you could login and test it by yourself.

    #940974

    i don’t know why the last quotation marks are transfered to curved one.
    your are using the normal text editior of WordPress ?
    try to deactivate all plugins (only cf7 active) and have a look if it works then.

    With login you have to wait for a mod – i’m participant as you are – so i do not see private content

    • This reply was modified 6 years, 10 months ago by Guenni007.
    #940977

    because it is an upload – there are tools or plugins which hampers uploading files

    #940980

    Disabled all the plugins except the Contact Form 7. Still the same issue. I understand this is very strange.
    I even tried adding the shortcode in Text widget – under the Text tab -. As we saw, the quotes getting changed when it rendering the page. In the Preview it shows the Form – as you see in the above screenshot.

    Waiting for a moderator to login for me.

    #941235

    Anyone care to help, please?

    #941331

    Hi bonzait,

    That is very strange, I even switched to default editor on the test page and the effect is the same. Can you please test with the default theme and let us know how that worked?

    I copied your form to my installation, it is running php7.2.1
    Here is what I’ve got
    Screen Shot 2018-04-13 at 14.33.08.jpg

    You might want to upgrade to php7.

    Best regards,
    Victoria

    #941338

    Thank you Victoria.
    I don’t think it’s an issue with PHP 7. Since I have another enfold websites running in the same server in which the shortcode renders correctly.

    I even reinstalled/updated the theme just to ensure. Do you think is this something to do with content loop? How do I confirm do_shortcode is enabled.

    Please test this on http://www.aurumcontracting.com.au/test/ I removed the broken code from career page since it’s a live site

    #941369

    I have fixed the issue myself.

    The problem was with Wordfence plugin. Even-though we had that plugin removed, some of the DB table remained. We had to clean uninstall in order to get these DB entries removed. After that it worked like a charm.

    Thanks a lot for your support. Please close this thread.

    #941586

    Hi bonzait,

    Glad you got it working for you and thank you for sharing! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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