Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #938761

    Hello,

    I’m finding that my icon boxes have crashed when I updated my theme from 4.2 to 4.2.6.
    I have uploaded the 4.2.6 theme twice, but no change. I’ve turned off all of the plugins, but no change. When I activate de-bug, I get no error messages.Lastly, I have created fresh icon boxes in a new page, but same problems.

    In private content,
    – I have a link to view the icon boxes in comparison (jpg).
    – link to the website page
    – ftp access and location so you can toggle back and forth between the 2 themes.

    Thank you for your time.

    #939039

    Hey laptophobo,

    Can you please give us WordPress credentials as well?

    Best regards,
    Victoria

    #939050

    Admin credential provided in private

    #939625

    Hi,

    Did you update the theme manually via FTP? Please check if the shortcode files are duplicated in the config-templatebuilder > aviashortcodes folder. Or delete the whole directory then replace it with the folder from the latest version.

    Best regards,
    Ismael

    #939637

    Yes, I almost always upload the new themes manually since they rarely update otherwise.

    When you ask for me to check the shortcode files, I don’t know how to do that. But, wouldn’t that automatically be replaced when I upload the new theme?

    #940078

    Hi,

    
    add_filter('avf_merge_assets', function() {
        return array('css' => 'none', 'js' => 'none');
    });

    can you please add that code to your functions.php so we can see if the things are fixed?

    Best regards,
    Basilis

    #940163

    Yes, that has fixed the problem. Thank you Basilis and Ismael.

    #940384

    Hi laptophobo,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.