Hello,
I’m finding that my icon boxes have crashed when I updated my theme from 4.2 to 4.2.6.
I have uploaded the 4.2.6 theme twice, but no change. I’ve turned off all of the plugins, but no change. When I activate de-bug, I get no error messages.Lastly, I have created fresh icon boxes in a new page, but same problems.
In private content,
– I have a link to view the icon boxes in comparison (jpg).
– link to the website page
– ftp access and location so you can toggle back and forth between the 2 themes.
Thank you for your time.
Hey laptophobo,
Can you please give us WordPress credentials as well?
Best regards,
Victoria
Admin credential provided in private
Hi,
Did you update the theme manually via FTP? Please check if the shortcode files are duplicated in the config-templatebuilder > aviashortcodes folder. Or delete the whole directory then replace it with the folder from the latest version.
Best regards,
Ismael
Yes, I almost always upload the new themes manually since they rarely update otherwise.
When you ask for me to check the shortcode files, I don’t know how to do that. But, wouldn’t that automatically be replaced when I upload the new theme?
Hi,
add_filter('avf_merge_assets', function() {
return array('css' => 'none', 'js' => 'none');
});
can you please add that code to your functions.php so we can see if the things are fixed?
Best regards,
Basilis
Yes, that has fixed the problem. Thank you Basilis and Ismael.
Hi laptophobo,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria