Hi
I’ve just tried to add a few icons from Fontello to my Enfold theme. I chose the ones I wanted and then downloaded them. I then went to Import/Export and uploaded the zip file in the Fontello Font section. The error message I get is please insert a valid zip file, you can create the file on Fontello.
Could you check and see what the issue is please?
Thanks
June
Hi june,
Best regards,
Victoria
Was there a fix for this? I had the same problem.
Hi sp1k3,
Victoria wrote this in private:
The PphpZip extension is not enabled on your server and this might be the reason that you cannot import the icons, you need to write to your hosting provider to have it enabled for you.
Best regards,
Rikard
Hi there
I have asked my provider and the change has been made but I still get the same error message. Do you know what else it could be?
June
Hey, you may close this ticket. I found the culprit: One of my plugins was conflicting with the upload. It’a working now.
Hi,
I’m glad you got this corrected. If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon