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  • April 5, 2018 at 10:26 pm #937921
    bradlangan

    We have had the same issue on a couple of sites. When we update the Enfold Theme, the entire site goes blank. Is this a common issue?

    April 5, 2018 at 10:36 pm #937924
    Yigit

    Hey,

    Sorry for the inconvenience! Issue occurs on servers running PHP versions older than 5.6. You can either upgrade your PHP version to minimum 5.6 and preferably to 7.x or replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 to bring up backwards compatibility with older PHP versions.

    If that does not help, please post FTP and WP admin logins here privately so we can look into it :)

    Regards,
    Yigit

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