Viewing 28 posts - 1 through 28 (of 28 total)
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  • #937049

    I am starting with my web. I have an item in my menu that is mysteriously there.
    It does not exist as a page, nor as an entry, nor as a category, etc. It is not part of the structure of the menu either.
    I clear all caching yet, but it’s still there.
    There is a menu item (HOME) that does not appear and is replaced by another (Inicio) but I do not know where it comes from and, therefore, I can not delete it. I’ve even reset wordpress and reinstalled the theme but it’s still the same.
    Please, help me!
    (Sorry for my english).

    Thanks!

    Marta.

    #937061

    Hey martabujan,
    I see that you have added login info in the Private Content area, but can you also include your website address, URL ?

    Best regards,
    Mike

    #937064

    Hello
    thanks for your quick response!
    The url: http://www.moldesyreplicas.com

    #937130

    Hi,

    Thanks for that, though the default WordPress login URL doesn’t seem to work. Could you post that as well please?

    Also, which menu item exactly are you not able to remove?

    Best regards,
    Rikard

    #937228

    This is my url for login:
    http://www.moldesyreplicas.com/wp-admin
    The item that I can not delete is “Inicio”. This element points to the “HOME” page but I do not know why it has another name. I can not change it.

    #937276

    Hi,

    Best regards,
    Victoria

    #937396

    I will solve it so you can enter.
    I have already visited several forum posts about menu items that can not be deleted but these posts have not worked for me.
    Thanks.

    #937445

    Hi martabujan,

    I have also tried to access it but I see the same as what is in Victoria’s screenshot. Just post back once we can access it. :)

    Best regards,
    Nikko

    #937597

    It’s Ok,
    You can access now.

    #937699

    Hi,

    Thanks for that, I can get in now. I think the reason why you cannot remove it is because you haven’t assigned your actual menu to display as your main menu. You can do so under Appearance->Menus, then assign it under the actual menu items. By default the theme will display all your pages in the menu if no menu is assigned yet.

    Best regards,
    Rikard

    #937723

    Hi, thanks for your response.
    I know that, by default, the theme will show all my pages in the current menu if I have not assigned any menu. The problem is that the menu items that appear do not correspond to my pages: The “Start” item is not a page and I do not know where it comes from (it is not an entry, a category, etc.). Could you tell me why it is there and how to eliminate it?
    If you go to Appearance> Menus you will see that the order that I have assigned does not correspond with the order that is shown in my menu. This is normal?
    If I check the box to see the current menu as the main menu changes the way the menu is displayed (the menu items do not change color by hovering over the mouse, for example) and I do not like that.
    Can you check it?
    Thanks for your help!

    Marta.

    #937977

    Hi,
    I took a look and found that you only have one menu built, and by going to the “Gestionar ubicaciones” tab and for “Enfold Menú principal” choosing: “Menu Principal” solves the strange menu item.
    Please try.

    Best regards,
    Mike

    #938137

    Thanks for your reply, but please, check my previous post.
    That does not solve the problem, it’s just “a patch”.
    I really appreciate your help. Thank you.
    Marta.

    #938152

    I do not know if this can help ..
    Apariencia>Menús>Páginas>Ver Todo
    Here the mysterious page “Inicio” appears but I do not know how it is deleted or where it comes from.

    Marta.

    #938448

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

    #938603

    Hello,
    I have already given you my login credentials and I have spoken with my hosting provider so that I unlocked the login from another language. Check all previous post.
    I give them to you again.
    Thank you.

    #938604

    I give you ok:

    #939257

    Hi,

    Thank you for the info. There is no available menu in the Appearance > Menus panel so we created one and set it as the Enfold Main Menu under the Theme Locations settings. Please adjust the menu items.

    Best regards,
    Ismael

    #939261

    I say once again: can you read the previous post, please, before answering?
    I repeat: By default, the theme would show all my pages in the current menu if I have not assigned any menu. The problem is that the menu items that appear do not correspond to my pages: The “Inicio” item is not a page and I do not know where it comes from (it is not an entry, to category, etc.) This is the problem. Could you tell me why it is there and how to eliminate it? If I check the box to see the current menu as the main menu, as you say, changes the way the menu is displayed (the menu items do not change color by hovering over the mouse, for example) and I do not like that.

    #939681

    Hi,

    Is there any reason why you don’t want to create a menu? Unfortunately, we are not sure where the “Inicio” page is coming from. Do you have a page with that title before? Please try to clean the database.

    // https://wordpress.org/plugins/wp-sweep/

    Create a backup or a restore point before using the plugin.

    Best regards,
    Ismael

    #939827

    Hello
    I have already cleaned the database with the plugin that you have recommended me. Nothing has changed.
    The reason why I do not want to create a menu and set it as the main menu (I know that this solves the mysterious item “Inicio”) is because the appearance of the menu changes: the buttons do not change color by clicking or moving the mouse over above and this I do not like, besides the color is too light. Do you know at least how to solve this?
    Thank you very much.

    #940239

    Hi martabujan,

    If you see it different, please send us the screenshot. But first, could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    #940383

    Hello,
    Communication is very difficult, each time a new person writes and I have to explain everything again. I give up.
    You do not see the wrong item because I have finally created a menu and set it as the main menu. I did not want to do this, as I said several times, because the appearance of the menu changes and does not behave the same (the menu buttons do not change the mouse over or click) and I do not like it that way. But, after all, you have not given me a solution to my problem and it is the only solution there is.
    Can you at least tell me how to change the color of the menu, change its color by hovering over the mouse and clicking, please?
    Thank you.

    #940754

    Hi,

    Thanks for the feedback, though your request is somewhat out of the ordinary. Most people actually wants their own menu in order to be in complete control of it. You can change the behaviour you are referring to under Enfold->Advanced Styling.

    Best regards,
    Rikard

    #941008

    Hello again,
    Thank you. I’m trying to set the menu to my mode.
    Can you tell me how I can make the social footer icons smaller so that they all appear on the same line within the column?
    Can you see it in http://www.moldesyreplicas.com
    Thank you.

    #941275

    Hi,

    That is not part of the theme, but you can try this in Quick CSS:

    .so-widget-sow-social-media-buttons-flat-51218f3962d4 .sow-social-media-button {
        padding: 0.5em 0.5em !important;
    }

    Best regards,
    Rikard

    #941859

    Ok, thank you!

    #941935

    Hi,

    Glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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