Trying to update but stuck at 4.0.7 - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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April 3, 2018 at 6:26 pm #936696

connect4consulting
Participant

Hi,
I know I have to update manually by FTP but I just want to make sure I won’t lose any of my style adjustments. I’ve been using the built-in CSS editor for that. Please let me know the best and safest way to do this.
Thanks.

April 3, 2018 at 6:31 pm #936701

Yigit
Keymaster

Hey,

Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest.

Best regards,
Yigit

April 3, 2018 at 6:42 pm #936711

connect4consulting
Participant

THanks Yigit.
What are wordpress transients?

April 3, 2018 at 7:08 pm #936725

Yigit
Keymaster

Hey,

Please see – https://css-tricks.com/the-deal-with-wordpress-transients/

Cheers!
Yigit

April 3, 2018 at 7:29 pm #936738

connect4consulting
Participant

This reply has been marked as private.

April 4, 2018 at 6:58 am #936958

Rikard
Keymaster

Hi,

Thanks for the screenshot. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 4, 2018 at 6:59 pm #937348

connect4consulting
Participant

This reply has been marked as private.

April 4, 2018 at 11:03 pm #937393

Yigit
Keymaster

Hi,

I could not reproduce the issue on either backend or frontend. Does it happen while on a certain page?

Best regards,
Yigit
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