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  • #936487

    Hello Kriesi Team,

    we are about to translate a website for a client into English. There seems to be a problem with enfold / WPML.
    Everything is ok, navigation, all right.

    Except that the English Frontpage (home) does not always want to appear …

    From every page I can reach the homepage in 3 ways:
    1) Click on “home” in the main navigation
    2) Click on “home” in the breadcrumb
    3) Click on “home” above the logo

    The 1) works perfectly.
    The other two (breadcrumb or logo) do not work. Here an error message appears.

    Can you pls. help here?
    Can’t find a solution.

    KR – Marc

    #936570

    Hey Marc,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #936600

    Hello Victoria,

    Thank you for your reaction. Here is the access …

    #936957

    Hi,

    Thank you for the info. The WP login details work but it’s still asking for a verification code. Unfortunately, we don’t have access to that email. Please disable the verification plugin temporarily.

    Best regards,
    Ismael

    #937038

    Hi Ismael,
    thanks for the info.
    Ok, I disabled the Two-Factor Authentication. So, now, you should come in.

    #937182

    Hi Faun2015,

    I was not able to see the issue. All the links take me to the home page in German and in this was the result trying to reach the English version.

    Best regards,
    Victoria

    #937247

    Hello Victoria,
    thanks for your answer.

    Excuse me, but I do not understand what you mean !?
    Maybe I did not express myself understandably?

    First, please visit one of the English pages (which are not yet public), for example via URL https://muellers-backhaus.de/en/products/

    Now try Mouse Roll-over …
    – on “home” in the Main Menu: The hint shows https://muellers-backhaus.de/en/home/ (which seems to be right!)
    – on “home” in breadcrumb: The hint shows https://muellers-backhaus.de/en/ (error)
    – on the logo “JBM”: The hint shows https://muellers-backhaus.de/en/ (error)

    In this respect you can currently reach the english Frontpag just by clicking “home” from the Main Menu. Not however about breadcrumb or logo.

    That’s what I mean.
    Can you help here?

    Kind regards – I appreciate your support –
    Marc

    #937289

    Hi Marc,

    When I try to follow any link

    https://muellers-backhaus.de/en/products/ I am immediately redirected to

    And yes, there is an error when going to https://muellers-backhaus.de/en/

    This could be a WPML configuration error.

    Can you please check server log for error?

    Best regards,
    Victoria

    #937298

    Hi Victoria,

    thank you very much for answering. :-)

    Sorry, can you tell me: What must I do to “check server log for error”?
    Where is this log-file?
    And what must I look for in it?

    Can you tell me?

    KR – Marc

    #937301

    Hi Victoria,

    I just found this “Eror Log” by my provider / does that help?

    #937303

    there is also a “WordPress Debug Log (Live)” – but it’s empty.

    (The site is under a special wordpress-hosting-service ;-)

    KR – Marc

    #937991

    Hi Marc,

    Yes, this is the log, thank you. There are no errors there related to the issue.
    The issue could be due to the fact that languages are hidden and that you have the custom permalink plugin that could be overwriting some settings.

    Best regards,
    Victoria

    #944672

    Hello Victoria – hello Team –

    unfortunately, after 14 days the problem is still not solved. The support of WPML, here has a very good analysis and also made attempts: https://wpml.org/de/forums/topic/logo-link-auf-frontpage-ist-falsch-fehlermeldung/.

    Yoast I have now complete off. Since then, the link on the JBM logo works for the English Frontpage. What still does not work is the link in breadcrumb “home”. He leads to the German Frontpage, not to the English.

    Can you help us here?

    Many Thanks

    Marc

    #944690

    … I had to activate Yoast again, because there were some mistakes without. F.E. Sitemap could not be found, 301 didn’t work, etc.
    Marc

    #945499

    Hi,

    I am afraid there are not a lot of what we can do.
    As you can see the issues are related to the plugins and not to enfold, so best is to look for an update with them.

    Thank you

    Best regards,
    Basilis

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