Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 28, 2018 at 12:05 pm #934179
    saquasar

    Hi there,
    I am having Enfold with mappress plugin installed and when trying to edit a page i am having the following message:
    ERROR: Google Maps API key loaded multiple times, please see MapPress FAQ

    From MapPress FAQ:
    Google only allows the maps API to be loaded once per page. Sometimes another plugin or the theme will load the API, in addition to MapPress
    ..disable the maps function in your theme, Most themes include a checkbox for this purpose, or you can contact the author to ask how to do it.

    So is there a way to disable the maps function of enfold?

    thanks

    March 28, 2018 at 12:28 pm #934208
    Victoria

    Hey saquasar,

    Well, if you put the Google Api key in the theme options you need to remove it from there.

    Best regards,
    Victoria

    March 28, 2018 at 12:43 pm #934230
    saquasar

    Hi Victoria,

    I don’t have it there but i still have the error message.

    March 28, 2018 at 3:03 pm #934336
    Nikko

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    March 28, 2018 at 5:21 pm #934412
    saquasar
    This reply has been marked as private.
    March 28, 2018 at 10:34 pm #934597
    Vinay

    Hi,

    I checked your site and I can confirm that there is no problem with the theme the issue persist only when the third party plugin is activated.

    Try removing the Google maps API key from the theme options Enfold > Google Services this might stop theme related Google services to work.

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

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