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Viewing 13 posts - 1 through 13 (of 13 total)
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  • March 21, 2018 at 9:33 pm #930874
    sdesign1

    I am receiving the following error after updating to the newest version of enfold.

    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/placidba/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php:14) in /home/placidba/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php on line 12

    March 21, 2018 at 10:08 pm #930903
    Yigit

    Hi,

    Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ via FTP and delete events_countdown.php file and that should fix the issue :)

    Best regards,
    Yigit

    March 25, 2018 at 12:24 am #932524
    phamosa

    Hi! I did as you recommended and the website appeared again but many things are broken:
    – the colour of the buttons
    – the colour of the separators and the alignment is not centered anymore
    – the icon lists are not shown properly anymore
    – below the footer of the website, there is a note:
    Notice: Use of undefined constant ICL_LANGUAGE_NAME_EN – assumed ‘ICL_LANGUAGE_NAME_EN’ in /var/www/vhosts/phamosa.de/web2017.phamosa.de/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 73

    This is not the only website I’m having problems with! Same issues with two other domains.

    Please help urgently, most of the websites are already “online” (not on subdomain).
    Shall I downgrade to an earlier version?

    Thanks

    March 25, 2018 at 8:49 pm #932688
    Vinay

    Hi,

    Please let us know which version of php you are using? If it is less than version 7 contact your hosting company and get it updated to php 7.

    If you still have any issue please access wp-content/themes folder and delete the “enfold” folder and upload a fresh copy of the theme files.

    Please make sure to backup your files in case you have made any changes to the theme files.

    Best regards,
    Vinay

    March 25, 2018 at 9:10 pm #932699
    phamosa

    Hi Vinay,
    thanks for your reply.
    The PHP version is 7.1.15 so this was not the problem but your other fix worked and corrected almost all problems except for this

    In the very bottom of the site I get this notice:
    Notice: Use of undefined constant ICL_LANGUAGE_NAME_EN – assumed ‘ICL_LANGUAGE_NAME_EN’ in /var/www/vhosts/phamosa.de/web2017.phamosa.de/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 73

    What has to be done?

    Thanks
    Carolin

    March 26, 2018 at 2:39 am #932760
    Mike

    Hi,
    I didn’t see the error on your site, but I did see this error:
    2018-03-25_202647
    Please try disabling minifying plugins and CDN usage temporary, I have seen this as a cause of errors often recently.

    I also noticed that your site doesn’t seem to have /wp-content/uploads/dynamic_avia/ loading avia-merged-styles css & js
    Did you update via ftp or though the admin panel?
    If you updated via FTP please try renaming the theme folder /enfold/ to /enfold-old/ and upload the new enfold theme again to /enfold/ and save the theme options again to create the avia-merged-styles stylesheet and js.
    If this solves you can then delete the /enfold-old/ folder.

    Best regards,
    Mike

    March 26, 2018 at 9:35 am #932893
    phamosa

    Hi Mike,

    thank you for your reply.
    In my urge to fix the first error concerning the constant ICL_LANGUAGE_NAME_EN, I found a fix in your forum #673568:
    adding this code to the functions.php

    $plang = pll_current_language('name');
define ('ICL_LANGUAGE_NAME_EN', $plang);

    It actually made the error message disappear. Is the fix ok from your part?

    Now what you found that other error:

  • I disabled the Fast Velocity Minify plugin
  • I checked via ftp and found the folder that you talked about /web2017.phamosa.de/wp-content/uploads/dynamic_avia

    • I always update via ftp and this time deleted the whole enfold folder and uploaded the latest version of it.

    Please let me know how to proceed.

    Thanks
    Carolin

March 26, 2018 at 12:04 pm #932959
Mike

Hi,
That seems to have solved it, you only have one error now, regrading a image 404 on your homepage. It looks like it would be under “latest cd release” next to “a good cook” please try going to that element and re-choosing the image from the available ones.
Please see Private Content area for the missing url.

Best regards,
Mike

March 29, 2018 at 11:09 pm #935046
phamosa

Hi Mike, can you send me a screenshot of the error, I cannot find any image next to “a good cook” apart from the cover image in the media player?

Thanks, Carolin

March 30, 2018 at 4:48 am #935098
Mike

Hi,

Please see screenshots in Private Content area.

Best regards,
Mike

March 30, 2018 at 7:51 pm #935430
phamosa

Hi Mike,
the error you displayed seems to be a problem related to WordPress.
See here:
https://stackoverflow.com/questions/47346965/wordpress-media-library-not-working-mediaelementplayer-is-not-a-function

What do you think? I don’t think it’s a problem with a photo!
Hopefully the fix from comment #883238 will work?

Thanks
Carolin

March 30, 2018 at 9:58 pm #935458
phamosa

Hi Mike,
I’m not sure whether I’m on the wrong path and referred to the old error message?
I didn’t find the screenshots in the private area that you mentioned?
Where did you find the image 404 error message, how do you analyse that?

Thanks again
Carolin

March 30, 2018 at 11:26 pm #935475
Mike

Hi,
I’m sorry, I didn’t see that this is someone else’s thread, so you can’t see the Private Content area.
I will post here:
screenshot or error from the Chrome console: https://s6.postimg.org/7zxix5ri9/2018-03-29_224323.jpg
error location: https://s6.postimg.org/4t2zdjes1/2018-03-29_224648.jpg
I believe that this is just an element with a 404 error to a image.
If after seeing the images above, you still can’t find the missing image on your page, we would be happy to also look if you include a admin login.
Perhaps you should open a new thread with the login in the Private Content area, because if you add it in the thread the owner of this thread will see the info.

Best regards,
Mike

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