Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • March 19, 2018 at 8:23 pm #929303
    Valmois

    Hi,

    I am currently running the last version of Enfold, and Stripe is not working any more.
    I can’t fill the CB informations.
    Can you help me fixing this issue ? It’s urgent !!
    Thanks

    Perrine

    March 20, 2018 at 11:09 pm #930170
    Basilis

    Hey Valmois,

    I am afraid Stripe has nothing to do with Enfold – but to help you we need issues.
    What is not working, what is your web site etc?

    Best regards,
    Basilis

    March 20, 2018 at 11:30 pm #930181
    Valmois

    Hi,

    Thanks for taking the time to help me.
    When I am on the checkout page, I can’t fill the CB informations for stripe payments.
    For the moment the stripe payment box is hidden until the issue is fixed.

    Best regards,
    Perrine

    March 22, 2018 at 6:53 am #931062
    Ismael

    Hi,

    How did you hide the payment box? Please post the login details in the private field so that we can inspect it.

    Best regards,
    Ismael

    March 22, 2018 at 11:46 am #931162
    Valmois

    Hi,

    I just put display:none in the css.
    Here are the login details in private.

    Best regards,
    Perrine

    March 23, 2018 at 10:23 am #931873
    Ismael

    Hi,

    Ok. Where did you add that code? I can’t find it in the Quick CSS field. Please enable the form so that we can check it.

    Best regards,
    Ismael

    March 23, 2018 at 4:52 pm #932026
    Valmois

    Hi,

    I just put a display none on the .payment_method_stripe css class.
    I can’t enable the form because our customer will ant to use it but it’s not working.

    Best regards,
    Perrine

    March 24, 2018 at 6:17 pm #932443
    Basilis

    Hi,

    How we can help you out then after please?

    Best regards,
    Basilis

    March 26, 2018 at 8:15 pm #933181
    Valmois

    Hi,

    I deactivated all plugins and changed to a default theme, the plugin is working fine. I just reactivated the theme with no plugins and stripe is not working anymore.
    So I am 100% sure that the theme is causing the issue.
    You can enable the form in the Quick CSS field in the appearance settings.

    Best regards,
    Perrine

    March 27, 2018 at 11:57 am #933585
    Valmois

    It seems that the problem comes from the BWP minify plugin.
    But when I remove it, all the css of the website is gone.

    How can I fix it ? It is very urgent, can you please help me ?

    Thanks

    March 28, 2018 at 11:45 am #934158
    Ismael

    Hi,

    But when I remove it, all the css of the website is gone.

    The site is still working properly after deactivating the plugin. Please let us know if that actually fixed the issue. You won’t be needing the plugin anyway because the theme minifies or compresses the scripts and stylesheets already.

    Best regards,
    Ismael

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