Tagged: Blog, bug, publish, Visual Editor
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AuthorPosts
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March 15, 2018 at 3:19 pm #927376
Hello,
This is kind of a head-scratcher. On all my website that use Enfold, the same problem arises. When creating a new blog post, everything works as normal ; but as soon as it is published, then editing it becomes impossible. The text zone doen’t show tools, clicking on Visual / Text doesn’t do anything, nor clicking on ‘Using advanced layout builder’.
And this occurs only on blog posts, not pages, not product with Woocommerce, not even portfolio items.I have to confess I have no idea what could be causing this behavior. I tried emptying the cache (website’s and browser’s), to no avail. Could you take a look and see if you can make sense of it (see connection elements in private) ? The only common difference between all these websites is the Enfold version (4.2.6) and the fact that they went to PHP 7.1 fairly recently.
March 16, 2018 at 4:04 am #927872Hey JaimBateman,
The URL you posted didn’t lead to a login page so I tried the URL in private, though the details didn’t work there. Could you check, verify and clarify please?
Best regards,
RikardMarch 16, 2018 at 9:19 am #927985Sorry, my bad, I made a stupid typo.
The correct URL is in private.
Thanks again !
March 17, 2018 at 6:53 am #928375Hi,
Thanks for that, so the problem is that the font colour is in white so you can’t read it, correct? If so then please try this in your functions.php file:
add_action('admin_head', 'jaim_set_editor_color'); function jaim_set_editor_color() { echo '<style> .js .tmce-active .wp-editor-area { color: #000 !important; } </style>'; }
Best regards,
RikardMarch 17, 2018 at 11:52 am #928436Hello again,
No, it’s worse than that. The css code you’ve just given me would be useful as as hot fix, but it won’t solve the main problem, which is that part of the text editor does not get loaded – only on blog posts, though ; when modifying a text block on a page build with the advanced layout builder, it works.
I’ve put several picture on a blog post so you can see better what the problem is (link in private).Thanks for your help !
March 18, 2018 at 8:17 am #928645Hi,
Thanks for the feedback and screenshots. Did you try to deactivate all plugins to see if one of them might be causing a conflict?
Best regards,
RikardMarch 19, 2018 at 7:17 pm #929257Hi,
Well, I thought I did… That’s usually one of the first thing I try. It didn’t seem to change anything, even with some cache clearing… But I tried again, and this time, deactivating the Social plugin did the trick (it appears I would have needed to anyway : it is discontinued, which might explain why it bugs out…)
Problem solved, you can close this thread… And thanks for your help and patience.
March 20, 2018 at 10:12 am #929655 -
AuthorPosts
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