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  • #926957

    Hey Support,
    I upgraded to the new Enfold theme today and noticed that the Instagram Widget was no longer displaying in the page.
    When I go view it on the page, it says “Instagram did not return a 200. I’ve put a link to the page below if needed.

    Thanks in advance for your help!
    Gary

    #926958

    Also…when you click on the Follow Button on the page…it takes you to a page with an error. It’s adding the URL twice:
    https://instagram.com/https://www.instagram.com/westcotthomes/

    Thank you

    #926992

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #927135
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