Viewing 30 posts - 1 through 30 (of 37 total)
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  • March 13, 2018 at 4:40 pm #926138
    Inazad

    Why does all the copied elements disapears when I click save ?

    in the page, I’ve made one row as a model of structure. I cpoied the elements of the first row to build the 2nd and 3rd row.

    When I do a changes, often 9/10 times I have to restore from a revision cause the builder clear all the copied elements… they still keep on ly the first row.

    Why this is happening ? Very frustrating.

    Its like that the builder break the post and everything disapears…

    March 14, 2018 at 6:57 am #926432
    Rikard

    Hey Inazad,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where and how we can reproduce the problem.

    Best regards,
    Rikard

    March 14, 2018 at 3:13 pm #926642
    Inazad

    There you can create a page and try to put some elements, then copy them and click save.

    Often I have to go back from a revision cause all the elements under the copied row disapears ??

    March 15, 2018 at 7:50 am #927102
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Please check and verify.

    Best regards,
    Rikard

    March 15, 2018 at 2:25 pm #927346
    Inazad

    I’ll double check cause now the elements are staying in the page… strange ?

    March 16, 2018 at 3:55 am #927859
    Rikard

    Hi,

    Yes that sounds a bit strange, but it’s good if it’s working I guess? Please post working login details in private if you should need any further help on the topic.

    Best regards,
    Rikard

    March 16, 2018 at 4:01 am #927870
    Inazad

    I want to know how to get a customized responsive 3 columns footer (copyright section) the blue one I made.

    March 17, 2018 at 6:12 am #928352
    Rikard

    Hi,

    I’m not sure exactly what you mean by that, could you try to explain a bit further or post a screenshot of your intentions please?

    Best regards,
    Rikard

    March 17, 2018 at 2:31 pm #928477
    Inazad

    I want to reproduce this footer (see image in private content).

    When I means responsive, its I want that if we are in a mobile version, the 3 elements on the footer will be iver the others.

    March 17, 2018 at 3:34 pm #928495
    Inazad

    I want to be able to customize the events colors but I’m not able… the footer should be the same as the footer’s theme. and I want to remove the title bar

    March 17, 2018 at 3:40 pm #928497
    Inazad

    I removed the title bar with CSS, but I cannot set the footer to the theme footer file cause I want the same footer everywhere.

    I’m not able to change the “Find events” button background color…

    March 20, 2018 at 11:00 am #929695
    Ismael

    Hi,

    Thank you for the update. Please provide the WP login details so that we can check the page.

    Best regards,
    Ismael

    March 20, 2018 at 8:16 pm #930099
    Inazad

    Login info in the private content.

    After fixing the events calendar button background color, I have another question for you.

    I want to be able to get a footer like the image in the private content, I want it to be responsive with 3 colulmns, how I can output it in the child’s theme functions file ?

    March 21, 2018 at 2:20 pm #930596
    Inazad

    I’m waiting your help for the events calendar button background color and my footer please.

    March 21, 2018 at 9:31 pm #930871
    Basilis

    Hi,

    Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Basilis

    March 21, 2018 at 9:38 pm #930883
    Inazad

    I just want to know which html structure (div) I have to use.

    There is surely a grid system I can use?

    I dont want you to reproduce this footer, just to gives me the instructions to get a 3 columns structure responsive.

    March 22, 2018 at 9:07 pm #931637
    Basilis

    Hi,

    You can try take the HTML of the existing section and start deleting things, until you achieve what you are looking to make!

    Best regards,
    Basilis

    March 22, 2018 at 9:54 pm #931672
    Inazad

    You cannot simply gives me the code for a simple footer with 3 columns (div) ?

    March 23, 2018 at 5:07 pm #932036
    Inazad

    I have a question : how to get rid off the white space under the footer ??

    see the bottom of the page (link in private content).

    March 23, 2018 at 11:34 pm #932151
    Basilis

    Hi,

    Please add the following to your Custom CSS

    
#socket {
position: fixed;
bottom: 0;
width: 100%;
}

    thank you

    Best regards,
    Basilis

    March 26, 2018 at 2:13 pm #933000
    Inazad

    The code does that the footer is sticky ?

    and it get over the footer form… there is a way to fix it without getting a sticky footer ?

    March 27, 2018 at 5:55 am #933383
    Ismael

    Hi,

    Please use this code to remove the white space below the footer.

    .post-type-archive-tribe_events .template-page.content.av-content-small.alpha.units {
    padding-bottom: 0;
}

    How did you add that section in the calendar page?

    Best regards,
    Ismael

    March 27, 2018 at 2:30 pm #933676
    Inazad

    Thanks it works very well !

    Great support indeed :-)

    March 27, 2018 at 5:18 pm #933759
    Inazad

    I got the same bug again… all the elements under the copied one disapears when clicking Save.

    How to get rid off this situtation ?

    My client wanna uses WordPress for content management, now its so complicated we have to restore the revision each time we save…

    Can you helps me to solve this ?

    March 28, 2018 at 1:20 pm #934263
    Ismael

    Hi,

    Please post the copied content on pastebin.com. We would like to inspect it.

    Best regards,
    Ismael

    March 28, 2018 at 2:14 pm #934299
    Inazad

    How I can copy the content ?

    March 28, 2018 at 9:42 pm #934526
    Basilis

    Hi,

    Go to the Text Version of the code editor and copy it from there.

    Best regards,
    Basilis

    March 28, 2018 at 10:08 pm #934561
    Inazad

    I see nothing in the text version ??

    You can see in the products or sales tools page.

    Login in the private content below.

    March 29, 2018 at 4:26 pm #934895
    Ismael

    Hi,

    I’m sorry. What do you actually meant by “copied one”? Did you clone the elements? Please switch the builder to debug mode.

    // https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Ismael

    March 29, 2018 at 4:39 pm #934902
    Inazad

    I have 3 kinds of products, I did the first one then I cloned the elements to build the 2nd and 3rd row of the products.

    I switched the builder to debug mode, there is my sales tools page code : pastebin

    You can login and see by yourself.

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