Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • March 12, 2018 at 6:32 pm #925642
    paullindqvist

    Hi!

    I have 3 contact forms on my website and neither of them works ?

    Please advice!

    March 12, 2018 at 6:43 pm #925647
    Jordan Shannon

    Hey Paul,

    Are they not sending? Can you give more context to the issue?

    Best regards,
    Jordan Shannon

    March 12, 2018 at 6:44 pm #925648
    paullindqvist

    Hi!

    Yes they are not sending any emails at all, we tried several different emails addresses as recipients but nothing.

    March 12, 2018 at 7:17 pm #925667
    Jordan Shannon

    Hi,

    Some hosts block PHP forms. Please check with your web host to see if there may not be an issue on there end. If not please return and we will see if we can get this resolved further.

    Best regards,
    Jordan Shannon

    March 12, 2018 at 7:19 pm #925673
    paullindqvist

    Hi!

    I have another website on the same host, without any issues. (one.com) Would be strange if it where the host ?

    March 12, 2018 at 7:28 pm #925679
    Jordan Shannon

    Hi,

    It is just simply a precaution check as send/receive issues often are due to server settings, especially if no visible errors are being thrown on the front-end.

    Best regards,
    Jordan Shannon

    March 12, 2018 at 7:53 pm #925694
    paullindqvist

    Just checked with one.com and they confirmed they do not block php contact forms, please advice.

    March 13, 2018 at 5:37 pm #926163
    paullindqvist

    really need this fixed, as it is now the restaurant can’t take any bookings.

    Thanx!

    March 13, 2018 at 10:12 pm #926285
    Basilis

    Hi,

    Can you please install

    WP Mail SMTP by WPForms

    and test again with that?

    Best regards,
    Basilis

    March 13, 2018 at 10:23 pm #926302
    paullindqvist

    Thanx installed, and used the test function and it works. The forms still doesn’t work though ?

    March 13, 2018 at 10:41 pm #926308
    ezUpstarts

    I had a problem similar to this one. I had a form that wouldn’t send to my work email, but was able to go through to my gmail. I was able to fix it by calling GoDaddy.

    What they did was:
    1. Go to the cPanel.
    2. Scroll to the Email Sectioin
    3. Click on MX Entry
    4. Select your Domain
    5. Click on Remote Mail Exchanger
    6. Click Change

    And that should do it, but if you don’t want to do it yourself, just call GoDaddy.

    March 15, 2018 at 8:59 am #927139
    paullindqvist

    The forms are still not working, even with the plugin, and the plugin test works with php so then it can’t be the server ?

    March 15, 2018 at 1:09 pm #927271
    Ismael

    Hi,


    @ezUpstarts    : Thanks for the info. I’m sure it will help a lot of users.

    Have you tried the following steps?

    // https://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    Ismael

    March 17, 2018 at 6:42 pm #928530
    paullindqvist

    Thanx for the link, i have tried all the steps without any sucess to get the Enfold contact form to work.. :.-(

    Contact form 7 works, asking wordpress for a new password also works, test mail from the WP mail SMTP works (in php mode) works as well.

    The only thing that does not work is the Enfold contact form, please advice.

    March 18, 2018 at 10:11 am #928670
    paullindqvist

    Please really need the contact form to work.. :-(

    March 19, 2018 at 11:08 pm #929403
    Vinay

    Hi,

    I’m not sure why it’s not working for you. May be there is a conflict with a plugin. Did you try to deactivate all the plugins and try sending the mail?

    If you still have an issue with enfold form we can help you style the cf7 look similar to enfold form. Let us know if that works for you.

    Best regards,
    Vinay

  • Author
    Posts
Viewing 16 posts - 1 through 16 (of 16 total)
  • You must be logged in to reply to this topic.