Viewing 2 posts - 1 through 2 (of 2 total)
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  • March 11, 2018 at 12:34 am #925116
    jkdavis

    I can’t seem to find the call for a single image which seems to be breaking the SSL on product pages. I’m uncertain if it’s the Theme, Woocommerce, or WordPress. All product pages have the same image coming through as http rather than https. The image is “placeholder1.png

    Where is this called for so I can change it to https? All the other images on the site went through when I used simplessl plugin Thanks!!

    March 12, 2018 at 10:22 pm #925749
    Basilis

    Hey jkdavis,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

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